Change Management & Training Lead

This is not a typical change role. You will be at the heart of a large-scale SAP S/4HANA transformation, ensuring that thousands of users across multiple functions and geographies are not just trained-but truly ready, confident and able to operate in a new way of working from day one.

This is your opportunity to lead end-to-end training deployment and user readiness, influence how change is delivered across the organisation, and play a critical role in a transformation that will reshape how the business operates.

What you will be doing

• Training Deployment & User Readiness
• Own and lead global training deployment across the S/4HANA programme
• Validate training content to ensure accuracy, usability and business relevance
• Define and deliver the training strategy, including ILT, eLearning, simulations and job aids
• Conduct training needs analysis across functions, roles and user groups
• Coordinate localisation of materials across regions and business units
• Lead and enable Train-the-Trainer and super user networks
• Change & Adoption
• Drive change and adoption activities aligned to programme milestones
• Partner with senior business stakeholders to embed change into operations
• Run readiness assessments and track adoption risks, issues and gaps
• Establish and monitor training and readiness KPIs
• Go-live & Hypercare
• Ensure training readiness is achieved ahead of cutover and go-live
• Support go-live with floorwalking, refresher training, and targeted interventions
• Continuously improve training materials and user guidance based on real-world feedback

Why this role is exciting

• True ownership - lead training deployment across a major transformation
• Global impact - influence how change is adopted across multiple regions
• High visibility - work closely with programme leadership and business stakeholders
• Real outcomes - success is measured by adoption, not just delivery
• Complex challenge - multiple deployment waves, diverse user groups, enterprise scale, * Training is delivered on time, at scale, and tailored to user needs
• Adoption risks are proactively identified and mitigated
• Business stakeholders are engaged and aligned
• Post-go-live support drives continuous improvement and sustained adoption

Why join this programme

You will be part of a high-performing transformation team, working on a programme that is critical to the organisation’s future.

We are committed to providing an inclusive recruitment process. If you require reasonable adjustments at any stage, for example with applications, interviews, or assessments, please inform Talent Acquisition Partner. We will work with you to understand your needs and make appropriate arrangements so you can perform at your best.

• Proven experience delivering training deployment and business readiness in ERP/SAP programmes
• Strong stakeholder engagement across both business and IT
• Ability to translate complex processes into effective training and adoption approaches
• Experience working in large-scale transformation programmes

Desirable

• Experience with SAP S/4HANA training or enablement
• Knowledge of change and training methodologies
• Exposure to digital adoption tools (e.g. SAP Enable Now, WalkMe)