Network Administrator

The following Network Administrator duties and responsibilities will be performed under the direction and supervision of the IT Manager. This position will be responsible for;

Administration

• Support server, network, and end user operations on a 24/7/365 basis that may include: Deployments, upgrades, hardware rollouts, troubleshooting, administration, and related operation functions
• Configures, upgrades, installs, troubleshoots, and manages network firewalls (Palo Alto), VPN, Cisco switches, Unify Networks access points, network devices, server hardware and software
• Maintain hardware refresh cycle for all corporate equipment
• Manage alerting and monitoring of enterprise network systems
• Configure, upgrade, and manage the Hyper-V virtual environment
• Manage and test backups to ensure high availability and disaster recovery
• Serves as the primary point of contact for helpdesk and end user support requests, alongside broader responsibility for network by providing telephone, email, remote, and in-person technical support
• Administer all aspects of Microsoft Active Directory including group policy, DNS, and DHCP
• Create and update system documentation on established support procedures and processes, problem resolution steps, and escalation procedures. Make recommendations to management on updates and changes as required
• Administer user, group, and email accounts utilizing Microsoft Active Directory and Exchange
• Analyze, and maintain infrastructure solutions according to business and technical requirements
• Maintain and manage infrastructure hardware and software licensing
• Maintain security standards. Lead in the use and adoption of standard frameworks that align with overall business and technology strategies
• Maintain network and computer system security in accordance with company policies and procedures
• Ensure all systems, data, and information are protected from unauthorized access, modification, deletion, or disclosure in compliance with security best practices and accepted risk levels of risk
• Continually analyze the current state of the security framework, identifying gaps and key areas for improvement, and help steer the team through the delivery of technical solutions
• Provide reviews and recommendations to the management team of systems, solutions, business ventures as viewed through a “security first” mentality
• Make recommendations to IT management on the purchase of software, tools, and utilities
• Participate in new project development to facilitate automation in conjunction with development
• Works closely with IT Manager to develop annual IT operating budgets
• Act as backup to the IT Security Technician
• Other duties as assigned

• 1-2 years’ work experience in an IT Operations environment or equivalent
• 1-2 years’ experience managing virtualization technologies such as VMware, Hyper-V
• Knowledge or experience managing L2/L3 switching and routing (Cisco) in a primarily TCP/IP multi-subnet, enterprise VLAN environment
• Exposure to Palo Alto firewall and Global Protect management and configuration
• 1+ years of experience with Office 365, Microsoft Exchange, and Azure AD synchronization
• 1+ year of Apple\MAC support experience
• Demonstrated ability to perform administration of Veeam Backup and Replication software
• Demonstrated experience with appropriate server and network management platforms, such as Active Directory, Group Policy, TCP\IP, IPv4, DNS, DHCP, LDAP, IIS, Certificate Services, and WSUS
• 1+ years’ experience administering Windows Server 2016, 2019, and 2025
• Basic knowledge of Storage Area Networks (SAN)
• Knowledge and experience with scripting languages such as PowerShell, Python, Perl, etc.
• Knowledge of Patch Management technologies

Requirements:

Skills and Abilities:

• Analyze and diagnose technical problems utilizing documentation, tools, and knowledge databases
• Multi-task effectively and maintain composure in a fast-paced IT environment
• Communicate technical issues and solutions in a professional, user-friendly manner
• Utilize logical thought processes and maintain attention to detail
• Ability to learn new systems, concepts, and procedures
• Excellent customer service skills and the ability to work with others. Must demonstrate professionalism and courtesy in all customer interactions
• Ability to interact with a broad audience of personnel to explain and enforce security measures
• Good research, analytical, problem solving, and troubleshooting skills. Ability to manage time efficiently and work under stressful conditions
• Perform “on-call” rotation which may include nights, weekends, and holidays
• Self-motivated and directed with the ability to perform without direction
• High standards of integrity and ethical conduct in professional and personal matters
• Maintain a professional image in dress and grooming

Physical Demands:

• Perform tasks requiring manual dexterity (e.g., processing paperwork, patching cables, occasionally use of a ladder)
• May be required to perform physical labor such as lift\move 25 pounds.
• May be required stand, walk, sit, stoop, kneel, crouch, or crawl for a prolonged period of time

Other considerations:

• Valid driver’s license required
• Some travel, less than 5%, may be required

Medical, Dental, Vision, Basic Life Insurance / AD&D and Short term disability (for the employee) - covered by employer 100%

401k Match

PTO and Paid Holidays

Pet Insurance- optional