Systems Engineer
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Role details
Tech stack
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Job description
Core duties and responsibilities include the following:
- · Embodies Metrc’s Leadership Principles
- · Integrations & Data Flow
- o Design, build, and maintain integrations between Salesforce, NetSuite, and other systems using APIs and integration platforms (e.g., Tray.io or similar)
- o Define and manage data flows, transformations, visualizations, and synchronization across systems
- o Implement error handling, monitoring, and retry logic to ensure reliability
- o Troubleshoot integration issues and identify root causes
- · Building automations to streamline processes and workflows in the business
- · Assist in the implementation and management of applications used internally
- · Monitoring and maintaining computer systems and networks
- · Work with third party vendors or support as required
- · Stakeholder Interaction & Requirements
- o Meet with business stakeholders to understand and clarify system needs
- o Translate business requests into actionable technical solutions
- o Identify when requests do not address root problems and propose better alternatives
- o Communicate technical concepts and tradeoffs clearly to non-technical users
Requirements
- · 3+ years of experience in systems, integrations, or business applications roles
- · Strong experience working with APIs (REST, webhooks, JSON)
- · Experience with integration platforms or ETL tools such as Tray.io, Workato, MuleSoft, etc.
- · Advanced knowledge of SQL or related query languages
- · Experience with scripting and/or programming languages (PowerShell, Python, JS, et cetera)
- · Advanced troubleshooting and administration of Windows-based applications, Operating Systems (Desktop and Server), and Server Roles (AD DS, DHCP, DNS, DFS, Print Server, File Server, RDS, IIS, etc.)
- · Understanding of data models and cross-system data relationships
- · Ability to troubleshoot complex issues across multiple systems
- · Ability to translate business needs into technical solutions
- · Strong communication skills with both technical and non-technical stakeholders
- · Preferred / Nice to Have:
- o Experience with AI tools and infrastructure
- o Experience with Azure/AWS
- o Experience with Microsoft 365 and Entra ID
- o Experience with NetSuite or ERP systems
- o Experience with data platforms such as Snowflake, Domo, or Sigma.
- o Experience in high-growth or complex operational environments
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- · Hybrid role of in-office and remote position
- · Frequently required to sit
- · Frequently required to talk or hear
- · Continually operate equipment, read technical information, and/or use a keyboard and mouse.
About the company
Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Systems Engineer, you will thrive in a fast-moving, fluid environment and bring a passion for driving change and building strong processes and procedures at a fast-growing technology company.
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