Head of Digital Technology

Working closely with Product, Marketing and the wider Technology leadership team, you will take ownership of the digital technology landscape and ensure the platforms behind the customer experience are scalable, reliable and capable of supporting continued international growth.

• You will lead a blended engineering model incorporating internal, contract, offshore and third-party teams, while shaping how the business approaches architecture, software engineering and technology investment
• A major part of the role will be deciding what should be built internally versus bought through SaaS/technology partners, ensuring those decisions deliver both technical and commercial value
• You will also play a key role in translating ambitious business and product ideas into realistic technical solutions and ensuring engineering teams have clear priorities

This is a technical leadership position, so we’re looking for someone who has progressed through a strong software engineering career rather than purely programme, delivery or product management.

• Senior technology leadership experience, ideally as a Head of Technology, Head of Engineering, Engineering Lead or senior/Staff Software Engineer, with a strong hands on software engineering background
• Strong technical experience across front-end, back-end and mobile development, ideally including Node.js, React, Kotlin and Swift
• Proven experience building and scaling high-volume customer-facing digital products, such as apps, websites, loyalty, ordering or payment platforms, ideally within retail or hospitality
• Strong knowledge of cloud-based microservices, CI/CD, cybersecurity and modern engineering practices, including TDD, continuous delivery and automated testing
• Experienced leading internal, offshore and third-party engineering teams, with the commercial and technical ability to make build-vs-buy decisions, manage SaaS partners and influence senior stakeholders

We’re particularly interested in candidates who have worked within QSR, restaurants, coffee, food-to-go, grocery or large-scale retail environments.

Experience from food delivery, marketplaces or other high volume consumer technology businesses if you have worked with complex customer facing apps, ordering, payments and loyalty platforms.