SAP Order-to-Cash (OTC) Analyst
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Role details
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Job description
The SAP Order-to-Cash (OTC) Analyst plays a critical role in the ECC to SAP S/4HANA transformation program for a newly divested organization. The analyst will serve as the functional subject matter expert for all Order-to-Cash workstreams, covering order management, pricing, billing, credit management, and customer master data. Working closely with business SMEs, IT architects, and the system integrator team, the OTC Analyst will ensure that S/4HANA configurations, simplification items, and interface designs meet operational requirements.
This role supports the full project lifecycle including blueprint/design, build, testing (SIT/UAT), cutover, and hyper care, while driving process standardization and continuous improvement across the order-to-cash cycle in the new S/4HANA environment.
What You’ll Do
· Partner with cross-functional teams (Finance/FICO, Logistics/MM, Customer Service) and the system integrator to design end-to-end OTC solutions
· Execute and coordinate system integration testing (SIT) and user acceptance testing (UAT) for all OTC scenarios
· Support data migration activities for customer master, open sales orders, pricing conditions, and billing data; validate data quality and completeness prior to cutover
· Deliver end-user training, create process documentation, and provide hypercare support post go-live to ensure adoption of S/4HANA OTC capabilities and adherence to redesigned business processes
· Coordinate with external vendors and customers for integration using Elemica, EDI channels
Requirements
· 5+ years of SAP functional experience with deep expertise in SAP SD (Sales & Distribution) and end-to-end Order-to-Cash processes in S/4HANA environment
· Hands-on experience with at least one full-cycle SAP S/4HANA implementation or ECC-to-S/4HANA conversion, preferably in Specialty Chemicals, or process industry
· Demonstrated experience configuring SAP SD pricing procedures, output determination, billing types, credit management, and customer account groups; familiarity with integration points to other SAP modules
· Experience working with Elemica and EDI integrations with customers and vendors
Our Ideal Candidate
· Strong understanding of end-to-end OTC process flows: quote-to-order, order fulfillment, shipping & transportation, invoicing, credit & collections, and cash application; ability to identify and resolve cross-module dependencies
· Excellent analytical, problem-solving, and stakeholder communication skills
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