Systems Administrator

• Microsoft Certified: Modern Desktop Administrator Associate
• Certifications: CompTIA ITF+, A+, or Network+
• ITIL Foundation Framework knowledge
• SOTI

Employer Value Proposition:

• Strategic, client-facing ownership in a high-growth managed services environment
• Direct mentorship under vCIO leadership with accelerated paths to advanced architecture and leadership roles
• True variety: direct client exposure, cloud transformation projects, modern virtualization, and flexible hybrid options, As a Senior Systems Administrator, you will be the modern workplace champion our clients rely on to elevate, secure, and streamline their digital infrastructure. Partnering directly with vCIOs and business leaders, you will architect seamless work-from-anywhere ecosystems using cutting-edge cloud applications, virtual desktops, and advanced endpoint management platforms.

Why You’ll Love Working Here

• Real Transformation: Move beyond routine tickets to deploy and optimize M365, Azure, and VDI solutions.
• Direct Impact: Serve as a trusted advisor alongside vCIOs to solve high-visibility client challenges.
• Accelerated Growth: Access ongoing certification support and clear pathways toward enterprise architecture.
• Hybrid Flexibility: Enjoy remote autonomy balanced with engaging local client interaction.

What Success Looks Like

• Configure and deploy devices via Intune, Autopilot, and SOTI for seamless user onboarding.
• Support high-performing Virtual Desktop Infrastructure (VDI) and secure remote access environments.
• Safeguard clients through MFA, endpoint protection, automated patching, and security compliance.
• Lead escalation management for complex issues, documenting solutions clearly in ITGlue.

• 3-5 years of technical support experience; preferably in a Managed Service Provider (MSP) environment
• Microsoft 365 Administration (Exchange, Teams, OneDrive, SharePoint), Active Directory & Entra ID (Azure Active Directory)
• Endpoint & Mobile Device Management (Microsoft Intune, SCCM, Autopilot)
• Virtual Desktop Infrastructure (VDI), Remote Desktop Services, and Networking Basics (TCP/IP, VPN, DNS)
• Required Certifications: Microsoft Azure Fundamentals (AZ-900), Microsoft Azure Administrator (AZ-104), Citrix Certified Associate (CCA)

Required Certifications (Non-Negotiable):

• Citrix Certified Associate (CCA)
• Microsoft Azure Fundamentals (AZ-900)
• Microsoft Azure Administrator (AZ-104), * Experience: 3-5 years in IT support or administration, ideally within an MSP setting.
• Technical Proficiency: M365, Entra ID (Azure AD), Citrix, Intune, VDI, and core networking skills.
• Required Certifications: Active AZ-900, AZ-104, and Citrix Certified Associate (CCA).
• Communication: Ability to distill complex technical details into clear guidance for clients.