Data Analyst
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Role details
Tech stack
Job description
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer., Complete daily and weekly SOX reporting as assigned: Be comfortable with deep-diving and documenting findings, being able to take JDI actions to fix issue, and identifying escalations and creating action items ideas to share with leadership.
- Conduct adhoc research to identify improvements being able to efficiency search through large datasets in the data warehouse to identify trends and present these trends to leadership.
- Develop and maintain regular SQL reporting as requested by leadership using the amazon data warehouse and publishing via email, quicksight, or excel.
- Work in path, performing associate and leadership tasks that are in an Amazon ReLo warehouse inorder to identify data-driven solutions and automations.
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Work with quality leadership team to improve standards and identify defects in the operation. BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Requirements
An ideal candidate has a background in operational procedures, quality standards, and excellent data dive deep skills. This job will require exceptional communication and interpersonal skills while having the ability to work independently in a high pressure environment and exercise sound judgment. The successful candidate will be proficient at identifying / solving or escalating logistics challenges and possess a bias to get things done and deliver results while functioning as part of a team., Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- 1+ years of professional work experience, or experience in MS Office, with an emphasis on Excel
- 1+ years of complex Excel VBA macros writing experience
- Experience in advanced SQL, Python, Tableau
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Experience using data to drive root cause elimination and process improvement PREFERRED QUALIFICATIONS- 2+ years of Microsoft Office products and applications experience
- 2+ years of Microsoft Office products and applications experience
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