Duck Creek Technical Lead - Billing

Are you a Duck Creek expert who enjoys solving complex billing challenges and leading high-performing teams? As a Technical Lead - Billing, you’ll play a critical role in designing, developing, and supporting custom Duck Creek solutions that power real business impact. This is more than a hands-on development role-you’ll collaborate across teams, influence technical strategy, and mentor others as you help shape the future of our client solutions.

If you’re passionate about Duck Creek, thrive in a collaborative environment, and enjoy turning business needs into scalable technical solutions, this could be your next big move.

We know you care about benefits and perks-feel free to scroll down to that section, then come back to learn more about the role.

What You’ll Do:

• Lead development and support of custom applications using Duck Creek Billing and related tools
• Collaborate with clients, analysts, architects, and project leaders to interpret and deliver on business requirements
• Design and develop solutions using ManuScript configuration and Duck Creek toolsets
• Write and optimize SQL queries to support application functionality
• Contribute to solution design and planning to align with client technical and functional strategies
• Take ownership of customer issues and drive them through to resolution
• Mentor and guide developers across all aspects of the Duck Creek platform
• Support integrations and services including Billing Services, async queues, and scheduled activities

• 5-8+ years of industry experience, including 5+ years working with Duck Creek products
• Strong expertise in Duck Creek Billing (Author, Express, Server, User Admin, Billing, Billing Integration)
• Hands-on experience with ManuScript, including inheritance structures and technical design
• Experience with Duck Creek Skins, APIs, Duck Creek Anywhere, and C# custom business objects
• Proficiency with REST and SOAP APIs
• Solid experience with SQL Server (stored procedures, triggers, functions, cursors, XQueries)
• Familiarity with XML or similar programming languages
• Experience across multiple Duck Creek product versions
• Strong understanding of SDLC and Agile methodologies
• Experience using debugging tools such as TraceMonitor, ExampleUtil, Data Tester, and Processing Exceptions
• Proficiency with Microsoft Office 365

And the soft skills that make a great leader:

• Strong communication skills-clear, concise, and collaborative
• Ability to mentor, coach, and elevate team performance
• Highly organized with strong prioritization and time management skills
• Self-starter mindset with the ability to work independently and as part of a team, Bring your authentic self to Next Level Solutions-go-getter, learner, team player.

• Competitive salary package with annual bonus
• Comprehensive and inclusive health benefits
• Flexible work arrangements (remote or office-based)
• Opportunities for career advancement and professional development
• Relaxed work environment with casual dress code
• Company-sponsored activities and team-building events
• Paid time off and company holidays
• Traditional & Roth 401(k) with 5% company match
• Physical and mental wellness programs

Our culture is what sets us apart. We believe in working hard, supporting each other, and having fun along the way. Knowledge-sharing is at the heart of what we do, creating an environment where collaboration fuels innovation and continuous growth.

Our mission is simple: Do Good Work-for our clients, our employees, and our communities. As we continue to grow, we’re investing in what matters most: our people.

If you’re looking for a place where you can grow your career, make an impact, and be part of a supportive, high-performing team-we’d love to meet you.