UX Designer

Please note that while this role is classed as remote, there will be an element of office-based work in Sheffield once a week/a few times a month.

Reporting to the Group Director - Digital, you will play a key role in delivering high-quality services aligned with NOCN’s strategic objectives., * Plan and run discovery and evaluative research - interviews, usability testing, surveys and contextual enquiry - throughout the product lifecycle.

• Apply design thinking to frame the right problems: turning research into actionable insight, personas, journey maps and clearly prioritised opportunities before jumping to solutions.
• Facilitate the team’s thinking - workshops, sketching, service mapping - so the whole team designs with users, not just the designer.
• Design wireframes, prototypes and interaction flows in Figma at pace, so ideas can be tested with real users within days.
• Use AI tooling to accelerate research synthesis, ideation and even the shaping of UX plans - applying human judgement to the outputs.
• Work in continuous discovery with developers and data colleagues to move seamlessly from validated design into working software.
• Champion accessibility (WCAG) and inclusive, user-centred design across everything we build.
• Establish and grow a shared design language and reusable pattern library as our design maturity develops.
• Help set the direction for design and research at NOCN and raise the bar for how the whole team works with users.

• Level 2 in Literacy and Numeracy.
• Degree in a Design, HCI, Psychology, social science or related discipline OR equivalent practical experience - we care about what you have built, not how your learned it.
• Evidence of continuous professional development in UX research, interaction design, accessibility, AI tooling or related disciplines.
• Experience of operating within an Agile / Scrum, discovery-led environment.
• Proven experience planning and running user research and translating findings into design decisions on products that shipped.
• Strong design thinking - able to frame the right problem before designing a solution, and to explain the reasoning behind design decisions.
• Solid interaction and visual design craft, with a portfolio of prototypes and delivered services - enough to communicate and validate ideas clearly (this is not a pure visual-UI role).
• Track record of producing and validating prototypes at speed to test ideas with real users.
• Confident with modern design and prototyping tools (Figma).
• Practical knowledge of accessibility standards (WCAG) and inclusive design.
• Able to facilitate workshops and bring stakeholders along - sharing research, building shared understanding and driving decisions.
• Exceptional use of AI tools to support research, ideation and prototyping - or clear evidence of being a fast learner with a strong desire to work this way.

• Responsive
• Supportive
• Honest
• Ethical
• Sustainable
• Respectful
• Innovative

What we can offer you

• We offer 38 days of annual leave this includes 8 bank holidays and 3 closure days between Christmas and New Year
• We can offer hybrid working
• 35-hour working week
• We can offer flexible working for a better work-life balance
• Buy/Sell Annual leave
• Flexible bank holidays for religious holidays
• Pension scheme
• Wellbeing support
• Training and development opportunities
• Free parking at both offices
• Life assurance
• Modern office spaces
• Enhanced family leave
• Optional tax-free childcare schemes
• Dress down Fridays

NOCN Group is an international charity which delivers future-fit skills solutions with social impact for colleges, training providers, employers and individuals. To find out more, visit our website.