Technical Program Manager

EXL SERVICE
Jersey City, NJ, United States
16 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source

Tech stack

Amazon Web Services Cloud Computing Information Systems Data Governance Data Sharing IT Management Runbook Cloudformation Collibra Terraform

Job description

The Technical Program Manager drives end-to-end delivery of complex, cross-functional data and technology initiatives within a governance-first cloud environment. This role is the owner for program execution, risk management, compliance coordination, and stakeholder alignment across Engineering, Security, Legal, Privacy, and Compliance. TPM establishes and operates the governance operating model, ensuring every workstream adheres to regulatory requirements, enterprise security standards, and data governance policies., * Own end-to-end program delivery for multi-workstream data initiatives with critical path analysis, dependency mapping, and resource allocation.

  • Design masking, tokenization, and anonymization pipelines for production environments. Enforce governance via CloudFormation/Terraform with security review.
  • Facilitate cross-functional alignment across Engineering, Security, Legal, Privacy, Compliance, and Business stakeholders with structured decision logs and action tracking.
  • Manage logs with proactive escalation; drive operational readiness including runbooks, incident management, and production readiness reviews.
  • Produce executive status reports, governance dashboards, and compliance scorecards. Coordinate changes across Engineering team and do post-deployment validation.
  • Leading Clean Rooms program execution, partner onboarding, privacy-preserving collaboration design, analysis rule governance, and cross-org data sharing compliance.

Requirements

  • Bachelor’s degree in CS, Information Systems, Engineering, or equivalent; 8+ years in Technical Program Management or IT Governance.
  • Demonstrated experience managing programs in regulated industries with active HIPAA, SOC 2, GDPR requirements.
  • Strong AWS technical fluency across the data, security, and governance stack. Proven track record establishing governance frameworks and compliance processes. Excellent communication skills; ability to translate technical complexity into executive-level narratives. *

Preferred:

  • AWS certifications (Cloud Practitioner, Solutions Architect, Security Specialty).
  • Professional certifications (PMP, SAFe).
  • Experience with data governance tools.
  • Experience driving compliance programs in the Sports & Gaming industry.

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