Technical Program Manager, APO Partner Tech AI Acceleration

Amazon.com, Inc.
Austin, TX, United States
16 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$139,900.0 - $189,200.0
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Amazon Web Services Virtual Agents

Job description

AI acceleration Partner Solution Architect team is building the future of AI-powered partner delivery at AWS and we need a Technical Program Manager to orchestrate it. Join a team of 20+ hands-on AI builders shipping agentic AI workloads.

As a TPM on the team, you will drive programs across two high-impact pillars:

  • Partner AI Acceleration by coordinating co-build engagements where PSAs work shoulder-to-shoulder with strategic AWS partners (GSIs, ISVs, MSPs) to launch AI workloads
  • AI Agent/Workflow Automation by driving delivery of AI agents that automate AWS partner program workflows at scale

You will own the end-to-end program lifecycle - from intake and partner qualification through delivery, launch, and impact measurement. You’ll work across PSA builders, APO Engineering, GEO field teams, and partner executives across NAMER, APJ, and EMEA. This role sits at the intersection of agentic AI delivery, partner AI engagement, and cross-organizational program management., * Coordinate PSA Pod delivery (1 lead PSA + 1-2 supporting PSAs) across Strategic AI Partnerships

  • Manage intake pipeline operations. working with GEO partner teams, COEs, and program leads to source and qualify partner candidates meeting team’s engagement bar
  • Track revenue signal alignment and performance for all active partner engagements and surface risks to leadership
  • Manage team portfolio of AI agent products from development through production launch
  • Define program milestones, coordinate dependencies with stakeholder teams, AppSec, and ORR governance teams to ensure agents meet production readiness standards
  • Monitor agent performance metrics (auto-approval rates, decision accuracy, processing volume) and drive continuous improvement through data-informed prioritization
  • Collaborate across builders, APO Engineering, field teams to remove blockers and reduce execution risks
  • Influence roadmap priorities and resource allocation decisions by synthesizing signals from partner engagements, agent metrics, and field feedback
  • Write effective narratives (6-pagers, WBRs, status updates) and present to Directors and VPs, driving crisp decisions on program trade-offs and investment priorities
  • Establish and maintain program mechanisms including sprint cadences, intake reviews, stakeholder syncs, and delivery retrospectives that keep the portfolio on track

About the team

We are a builder-first culture. The team builds and externalizes AI agents that make partners more capable and partner programs more efficient.

We operate as small, empowered PSA Pods that own delivery end-to-end. We don’t wait for perfect requirements. We build, ship, measure, iterate. Our builders work across NAMER, APJ, and EMEA, are skilled in the latest agentic AI frameworks, and hold themselves to a high bar on everything they deliver.

If you thrive in fast-moving environments where you can see your work go live with real partners and impact , this is the team for you.

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Requirements

  • 3+ years of technical product or program management experience
  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules, * 3+ years of working directly with engineering teams experience
  • Experience working with or evaluating AI systems
  • Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency

Benefits & conditions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 139,900.00 - 189,200.00 USD annually

USA, TX, Austin - 127,100.00 - 172,000.00 USD annually

USA, TX, Dallas - 127,100.00 - 172,000.00 USD annually

USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually

About the company

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

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