Middleware Engineer

• Develop System Design Specifications
• Prepare design documentation for solutions that meet system and security requirements, including evaluation of alternative approaches.
• Develop detailed specifications covering integrations, databases, network architecture, security, and software configurations.
• Create structured diagrams to represent database designs, communication systems, and network paths.
• Develop, compile, maintain, and document configurations for databases, servers, monitoring systems, packaged applications, utilities, and ecosystem components.
• Implement enhancements to existing integrations to accommodate security updates or mapping changes.
• Develop System Documentation
• Develop operational and installation procedures for communication systems, hardware, network, security, storage and software.
• Develop guidelines and upgrade techniques of new operational procedures for the support of databases, hardware systems, operating systems software, network systems software, security and client server systems.
• Develop detailed systems operations designs and architecture diagrams.
• Prepare the details for all new integrations and the corresponding data transmissions between the ecosystems.
• Perform System Design/Development
• Create, test, and maintain APIs and backend database components.
• Build integrations to enable data exchange between agency systems and external platforms, as well as across internal ecosystem applications.
• Develop and enhance middleware integrations to support new and evolving business requirements.
• Provide general programming support and assistance to other technical staff and related projects as needed.
• Perform daily health checks and proactive monitoring of middleware integrations to ensure uninterrupted application performance.
• Monitor scheduled jobs and system traffic to confirm successful processing of all requests.
• Manage environment credentials and configurations to maintain secure access across development, QA, and production environments.
• Investigate and resolve integration issues by rerunning processes or coordinating with vendors and partner teams to process pending requests.
• Review database logs for exceptions and take proactive measures to resolve integration issues, preventing service disruptions during business hours.
• Check queues and reprocess transactions as needed to ensure timely and reliable data delivery across integrated systems.
• Monitor server health and system activity to ensure agency applications operate smoothly, enabling timely case transmission and processing.
• Build a new training environment to support staff onboarding and training activities.
• Perform Testing/Evaluation
• Conduct unit testing newly developed and modified integrations to verify individual components function as designed.
• Support QA test cycles by executing integration test scenarios and ensuring all functional requirements are met prior to production deployment, and assisting with performance testing as needed.
• Test APIs and integrations across different data formats used by integrated system modules.
• Provide support for middleware components, including message flows, queues, and web services used for data exchange.
• Develop guaranteed delivery message flows to ensure no loss of client data after submission.
• Build and automate log monitoring processes, including notifications and alerts for failures or exceptions.
• Develop, implement, and monitor information technology quality assurance standards.

A minimum of 4 years of experience with the following skill sets:

• Application Development & Middleware Expertise - Experience in application software development using middleware platforms and integration tools, along with strong skills in data analysis, data access, data structures, data manipulation, databases, design, programming, testing, and implementation
• Documentation & Software Conversion - Preparing technical and user documentation, as well as performing software conversions.
• Multi-Platform Environment Exposure - Exposure to diverse environments including mainframe, mid-range systems, personal computers, and laptops
• Database Expertise - Working with Relational databases including but not limited to Oracle and SQL Server
• IBM Integration Bus & Web Services - Hands-on experience in enterprise middleware platform flow development and administration, along with web service development and consumption
• SOA & Integration Technologies - Strong knowledge of Service-Oriented Architecture (SOA) trends and standards, including XML, JSON, REST APIs, SOAP APIs, XML schemas, and WSDL usage