Sr. IT PM, Reston, VA or Washington , DC(Hybrid)

Sr. IT Project Manager, leads, plans, executes, monitors, controls and closes projects for the Enterprise Project Management Office (EPMO). This role oversees and directs complex $5M+ enterprise wide corporate initiatives involving 15-50+ stakeholder groups across several organizational work streams. This resource will provide structured governance, coordination, tracking, and executive-ready reporting across mainframe, DB2, operations, engineering, vendor, and application stakeholder teams. The role is focused on improving operational stability, reducing recurring workload and performance risks, strengthening follow-through on action items, and ensuring clear accountability across cross-functional teams supporting high-dependency mainframe platforms. ESSENTIAL FUNCTIONS: 30% Forum Governance and Execution: Own the planning, facilitation, documentation, and follow-up for the Mainframe Workload and Stability Forum. Establish agendas, capture decisions, maintain action trackers, confirm owners and due dates, and ensure recurring cadence with clear operating discipline. 25% Mainframe Stability and Workload Coordination: Coordinate across mainframe systems, DB2, operations, infrastructure, application, performance, and vendor teams to track workload constraints, recurring incidents, capacity issues, performance trends, remediation plans, and operational dependencies. 20% Risk, Issue, and Action Management: Maintain a centralized risk and issue log for workload and stability concerns. Drive timely follow-up on open items, escalate blockers, validate closure evidence, and ensure risks are communicated clearly to leadership before they become delivery or production impacts. 15% Executive Reporting and Stakeholder Communication: Prepare concise executive summaries, forum readouts, status updates, dashboards, and decision logs that communicate progress, risks, dependencies, and required leadership actions in a clear and outcome-focused manner. 10% Process Improvement and Operating Model Maturity: Identify opportunities to strengthen forum discipline, improve intake and prioritization, standardize reporting, clarify accountability, and increase transparency across mainframe stability and workload management activities., Amazon Customs and Trade (ACT), a licensed customs broker and subsidiary of Amazon, is seeking an experienced Program Manager to drive operational excellence and strategic executio…

• 13 hours ago

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 8+ years of experience in technical project management, infrastructure project delivery, IT operations governance, systems engineering coordination, or enterprise technology program management. Strong experience managing cross-functional technical forums, operational review cadences, action-item tracking, issue/risk management, and executive-level reporting. Experience working with mainframe, DB2, enterprise database, infrastructure, production support, incident/problem management, or mission-critical operations environments. Demonstrated ability to translate complex technical issues into clear business impacts, decisions needed, and actionable next steps for leadership audiences. Strong organizational discipline with proven ability to manage multiple workstreams, dependencies, stakeholders, and deadlines. Excellent written and verbal communication skills, including the ability to prepare concise meeting recaps, status reports, decision logs, and escalation summaries. Experience using collaboration and tracking tools such as ServiceNow, Jira, SharePoint, Teams, Excel, PowerPoint, or equivalent enterprise tools. Education Level: Bachelor’s Degree Education Details: Health Informatics, Information Technology, Information Systems or related discipline Experience: 5 years experience leading projects in a cross-functional, technical systems implementation In Lieu of Education In lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications Experience supporting mainframe modernization, mainframe workload management, DB2 z/OS, DB2 LUW, capacity planning, performance tuning, or production stability initiatives. Experience coordinating with managed service providers, infrastructure vendors, engineering teams, application teams, and operations teams in a highly regulated enterprise environment. Understanding of ITIL practices, including incident, problem, change, release, and service management processes. Experience building executive dashboards, operational scorecards, RAID logs, action trackers, and recurring governance packages. PMP, Scrum Master, ITIL, or related project/program management certification preferred. Healthcare payer, federal program, financial services, or other regulated industry experience preferred. Strong Communication skills both written and verbal, Advanced Ability to successfully lead in a matrixed environment , Advanced The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. Licenses/Certifications Certified Project Management Professional (PMP)-PMI Pref

• $74,200-129,800 per year