Google Cloud Platform Platform Support Engineer

We are seeking a skilled Google Cloud Platform Platform Support Engineer with expertise in Site Reliability Engineering (SRE) and Continuous Integration/Continuous Deployment (CI/CD) practices. The ideal candidate will be responsible for ensuring the reliability, availability, and performance of our cloud-based applications and services on Google Cloud Platform (Google Cloud Platform). You will work closely with development teams to implement CI/CD pipelines, monitor system performance, and troubleshoot issues in a fast-paced environment., * Provide technical support for Google Cloud Platform-based applications and services, ensuring high availability and performance

• Automate repetitive tasks and processes using scripting languages (e.g., Python, Bash) and Infrastructure as Code (IaC) tools (e.g., Terraform, Google Deployment Manager)

• Implement security best practices for cloud resources, including identity and access management (IAM), data encryption, and network

• Monitor and manage cloud resources, including virtual machines, containers, databases, and networking components

• Design, implement, and maintain CI/CD pipelines using tools such as Google Cloud Build, Jenkins, GitLab CI, or similar

• Set up and manage monitoring and alerting systems using tools like Google Cloud Monitoring, Prometheus, or Grafana to ensure system health and performance

• Participate in incident response and post-mortem analysis to identify root causes and implement preventive measures

• SRE best practices, including service level objectives (SLOs), service level indicators (SLIs), and error budgets

• Work closely with development, QA, and operations teams to ensure smooth deployment and operation of applications

• Create and maintain documentation for system architecture, processes, and procedures

• 3+ years experience with Google Cloud Platform (Google Cloud Platform) services, including Compute Engine, Kubernetes Engine, Cloud Storage, and Cloud Functions

• 3+ years experience with SRE principles and practices, including monitoring, incident management, and performance optimization

• 3+ years experienc with CI/CD tools and practices, including experience with Google Cloud Build, Jenkins, GitLab CI, or similar

• 3+ years experience with container orchestration technologies such as Kubernetes and Docker

• 3+ years experience with scripting languages (e.g., Python, Bash) and with Infrastructure as Code (IaC) tools (e.g., Terraform, Google Deployment Manager)

• 3+ years experience with monitoring and logging tools such as Google Cloud Monitoring, Prometheus, Grafana, or similar

• Strong analytical and troubleshooting skills with the ability to work under pressure

• Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams

Preferred Qualifications

• Google Cloud Professional Cloud Architect or Professional DevOps Engineer certifications

• Familiarity with Agile development methodologies and practices

• Experience with ETL/data pipeline and orchestration tools (e.g. Cloud Composer, Cloud Data Fusion, Dataflow and Dataproc)

• Knowledge of database technologies (e.g., Cloud SQL, BigQuery) and data management practices

Education

• Bachelor’s degree in computer science, information systems, engineering, or similar

• 1 year of professional work experience required for every year of college degree not completed, in addition to required years of experience

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.