SCADA Applications Analyst Sr - CygNet

The IT Applications Analyst Sr (SCADA) is responsible for providing business, technical, and analytical support for Apache SCADA applications. The role will focus on maintaining, supporting and ensuring SCADA system integrity in a rapidly changing, integrated environment. This position requires a motivated individual with leadership ability, project management skills, strong analytical expertise, and solid written and verbal communications skills.

• Provide day-to-day application support, administration, and technical expertise for the CygNet SCADA platform and associated operational systems.
• Monitor application health, system performance, interfaces, and data flows to ensure reliable and uninterrupted operations.
• Troubleshoot and resolve complex application, integration, communication, and data-related issues within established service level expectations.
• Analyze incidents, identify root causes, implement corrective actions, and document resolutions to prevent recurring issues.
• Support CygNet upgrades, patches, hotfixes, and system enhancements while minimizing operational impact.
• Collaborate with Operations, Engineering, Field Automation, and Infrastructure teams to support business and operational requirements.
• Develop, maintain, and optimize application integrations between CygNet and enterprise systems, databases, historians, and reporting platforms.
• Create and maintain technical documentation, support procedures, system diagrams, operational runbooks, and knowledge base articles.
• Participate in after-hours support, on-call rotations, and incident response activities as required.
• Monitor cybersecurity and compliance requirements for supported applications and coordinate remediation activities when necessary.
• Analyze application performance metrics and recommend improvements to increase system reliability, scalability, and operational efficiency.
• Review and implement approved change requests following established change management processes.
• Coordinate with software vendors and third-party service providers to troubleshoot issues and implement solutions.
• Assist with project initiatives involving SCADA modernization, infrastructure upgrades, system migrations, and operational technology improvements.
• Evaluate new technologies, features, and best practices to enhance CygNet platform capabilities and support long-term business objectives.
• Participate in system design reviews and provide recommendations for application architecture, scalability, and supportability.
• Ensure supported systems meet organizational standards for security, availability, reliability and data integrity.

The successful candidate will have the following qualifications and experience:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Management Information Systems, or a related technical discipline; equivalent experience may be considered.
• Minimum 5 to 8 years of experience supporting enterprise applications, with at least 3 years supporting SCADA or industrial control systems.
• Hands-on experience administering and supporting the CygNet SCADA platform in a production environment.
• Strong understanding of oil and gas, utilities, energy, pipeline operations, or other industrial operational environments.
• Experience troubleshooting application, data acquisition, communications, and integration issues across distributed systems.
• Knowledge of CygNet architecture, communication protocols, point configuration, alarms, polling strategies, and reporting tools.
• Experience supporting integrations between SCADA systems and enterprise applications, databases, historians, and reporting platforms.
• Proficiency with Microsoft SQL Server, including database queries, stored procedures, performance tuning, and troubleshooting.
• Experience with Windows Server administration, system monitoring, and application hosting environments.
• Familiarity with industry communication protocols such as Modbus, OPC, DNP3, MQTT, or similar technologies.
• Experience working with operational technology (OT) and information technology (IT) teams in a regulated environment.
• Knowledge of cybersecurity principles and best practices related to industrial control systems and critical infrastructure.
• Experience supporting software deployments, upgrades, patches, and change management processes.
• Proven ability to perform root cause analysis and implement long-term corrective actions for recurring issues.
• Experience working within ITIL-aligned incident, problem, and change management processes.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to manage multiple priorities.
• Demonstrated ability to independently manage complex technical issues with minimal supervision.
• Strong verbal and written communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
• Experience providing after-hours support and participating in on-call rotation schedules.
• Demonstrated ability to document technical procedures, support processes, and system configurations.

Competencies The successful candidate should demonstrate and exhibit the following core competencies:

• Communication: Writes, speaks, and presents information effectively and persuasively across communication setting;
• Results: Pursues work with energy, drive, and results orientation to positively impact Apache’s business success;
• Collaboration: Works in partnership with others and encourages different perspectives, while building and maintaining trust; and
• Culture: Willingness and ability to align one’s behavior with the needs, priorities, and goals of Apache.

Our primary product is energy, and where there is affordable, abundant energy, people are healthier, have access to better education, and are given greater opportunities to elevate their families to higher standards of living. Nearly 3 billion people - roughly one-third of the global population - live without electricity or without clean cooking facilities. We are committed to providing energy in innovative and more sustainable ways to help raise the standard of living for those living in energy poverty and to meet the ongoing demands of people and economies around the world. The products we deliver power increasingly cleaner electricity across the globe, fuel tractors and trucks, make fertilizer to keep the world’s food supply on the table, and heat our schools, hospitals and businesses. Our employees bring a wide range of talents and skills to the job every day to tackle complex business challenges. We believe in providing a truly rewarding work environment supported by a benefits platform that ranks among the best in our peer group. Our company offers career development opportunities where employees can grow personally and professionally. We promote employee benefits that cultivate a family-friendly work environment and focus on our employees’ overall well-being. We are committed to being a workplace where all employees are valued and can thrive with a sense of belonging. Our commitment to non-discriminatory, equal employment opportunities benefits our individual employees, our company and our external stakeholders; we are better as an organization when various experiences, ideas, and perspectives are brought to the table. Apache Corporation is a wholly owned subsidiary of APA Corporation (NASDAQ:APA). Apache has operations in the United States, Egypt’s Western Desert and the United Kingdom’s North Sea and a sister company with exploration opportunities offshore Suriname. Whether supporting Apache, APA Corporation or one of its subsidiaries, team members are employed by Apache Corporation. For additional information about APA Corporation, please visit: Apache Statement on Hiring To provide genuine equal opportunity to all people, it is the policy of Apache Corporation and its subsidiaries to base all employment-related decisions and actions exclusively on employment-related criteria. To provide genuine equal opportunity to all people, it is the policy of Apache Corporation and its subsidiaries to provide broad dissemination of job opportunities, as consistent with the nature of the positions. To provide genuine equal opportunity to all people, it is the policy of Apache Corporation and its subsidiaries to review its employment-related policies and actions on a regular basis to ensure that their application is consistent with their intent.