System Administrator

The System Administrator is a critical role responsible for the health, security, and operational efficiency of our technology ecosystem. This role balances cloud infrastructure management within Microsoft Azure with essential day-to-day IT operations, including hardware management and employee lifecycle support. The ideal candidate will be a technical generalist with a specialist’s depth in networking and cloud administration, ensuring our team has the tools they need to stay productive and secure., * Manage and optimize Microsoft Azure infrastructure, including virtual machines, storage, and networking resources.

• Design, implement, and troubleshoot network configurations, including TCP/IP, DNS, VPNs, and Network Security Groups.
• Oversee the health of cloud services, track metrics, analyze logs, create and respond to system alerts.
• Implement and test disaster recovery and business continuity plans, including backup verification and high-availability (HA) architectures.

Email Administration

• Serve as the primary administrator for the core collaboration suite (M365).
• Manage user mailboxes, distribution lists, security groups, and mail flow settings.
• Maintain email security settings, including spam filtering and phishing protection.

Employee Lifecycle & Hardware Management

• Lead the technical onboarding process: preparing laptops, configuring accounts, and conducting IT orientations for new hires.
• Manage the full lifecycle of company assets, including inventory, provisioning, and maintenance of laptops (macOS and Windows), monitors, and peripherals.
• Execute secure offboarding by revoking system access, reclaiming assets, and ensuring data retention compliance.

Technical Support

• Serve as the primary point of contact internally for technical support, resolving hardware and software issues promptly.
• Develop and maintain internal documentation for common IT procedures and user self-service guides.

Do you have experience in macOS administration?, * 3+ years in System Administration or IT Support in a corporate environment.

• Proven experience managing cloud infrastructure on Microsoft Azure.
• Strong understanding of TCP/IP, DNS, DHCP, VPN, and network security.
• Experience administering M365.
• Proficiency in troubleshooting and managing both macOS and Windows operating systems., * Relevant certifications such as CompTIA A+, Network+, or Azure Administrator Associate.
• Experience with scripting and automation tools (e.g., PowerShell, Python, or Bash).
• Prior experience in a rapidly scaling organization with a focus on internal customer service excellence.