It Engineer Ii (It Support)

Experteer Overview In this role you will be the on-site IT face for our Valencia hub, delivering high-touch technical support and ensuring a smooth digital workplace for employees.You will bridge local needs with global IT infrastructure, balancing hands-on troubleshooting with SaaS administration and asset lifecycle management.You’ll drive automation and AI-enabled self-service initiatives to reduce manual work and improve service.This is an opportunity to shape IT operations in a fast-paced, global fintech environment.Compensaciones / Beneficios - Provide advanced L2 hardware, software, and connectivity troubleshooting for local and remote employees - Maintain IAM standards and support SOC2 compliance through User Access Reviews - Document SOPs and propose automation to scale processes and reduce recurring issues - Administer core SaaS platforms (Google Workspace, Okta, Slack, Jira) and manage user access - Lead physical IT hardware lifecycle tasks (procurement, unboxing, tagging, Zero-Touch provisioning via MDM) with accurate data in the inventory - Collaborate with global IT Cloud and CPE teams to support local infrastructure and time-zone spanning operationsResponsabilidades - 3+ years in a technical IT support or engineering role in a fast-paced Tech or FinTech environment - Hands-on experience with macOS and Windows endpoints; strong exposure to Okta, Google Workspace, Slack, Jira - Direct experience managing hardware lifecycle, vendor coordination, and stock forecasting - Fluent English (written and spoken) for international collaborationRequisitos principales - Employee Stock Purchase Plan (ESPP) - Flying Start induction programme - Wellbeing programmes (mental health, wellness, fitness) - FlyBetter Days to volunteer - Digital Disconnect Days - competitive time off

experience managing hardware lifecycle, vendor coordination, and stock forecasting - Fluent English (written and spoken) for international collaborationRequisitos principales - Employee Stock Purchase Plan (ESPP) - Flying Start induction programme - Wellbeing programmes (mental health, wellness, fitness) - FlyBetter Days to volunteer - Digital Disconnect Days - competitive time off