TELECOMMUTE Senior IT Applications Analyst

We are seeking an experienced Application & Business Systems Analyst to serve as a subject matter expert supporting business users, IT teams, and third-party vendors. This role will focus on application support, business process analysis, software integrations, testing, production issue resolution, and project management., * Serve as a subject matter expert for applications and business processes.

• Support business users, IT teams, and third-party vendors.
• Act as a liaison between business users and IT to ensure effective communication and issue resolution.
• Analyze application and process issues and identify root causes.
• Recommend solutions that support business and organizational goals.
• Perform basic system fixes and data maintenance as needed.

Requirements & Agile/Scrum

• Gather and analyze business requirements.
• Develop scope and define backlog items, including epics, features, and user stories.
• Collaborate with stakeholders throughout the Scrum development process.
• Provide status updates and demonstrations to IT and business stakeholders.
• Support software development teams and third-party vendors.

Testing & Quality Assurance

• Develop and execute comprehensive test plans and test scripts.
• Perform regression testing.
• Define expected results and identify defects.
• Escalate defects and work with appropriate teams to support resolution.
• Participate in testing activities with business users and team members.
• Support release and change management procedures.

Data Analysis & Production Support

• Analyze data to identify issues, trends, and opportunities for process improvement.
• Conduct root cause analysis for production issues.
• Support production issue resolution across departments.
• Provide 24/7 production support as required.
• Maintain data and perform basic system fixes when necessary.

Integration & Project Management

• Support software integration activities.
• Lead the planning and implementation of projects and system enhancements.
• Facilitate the definition of:
• Project scope
• Schedule
• Budget
• Goals
• Deliverables
• Coordinate with key stakeholders throughout project execution.
• Support project management efforts as needed.

Documentation & Training

• Prepare technical publications, diagrams, and project specifications.
• Develop user training materials and documentation.
• Deliver user training for new development releases.
• Assist with demos and demonstrations for new system functionality.

The ideal candidate will have strong experience with financial systems, SQL, advanced Excel, ERP applications, Agile/Scrum methodologies, and software support. Position Details

• Location: 100% Remote - Dallas, TX
• Preferred Location: Dallas area preferred, but not required
• Schedule: Core business hours, 8:00 AM - 5:00 PM Central Time
• Employment: Contract with potential conversion to full-time after 90 days
• Experience: 10+ years of related experience
• Work Authorization: U.S. Citizenship required, * 10+ years of systems support and analysis experience
• 5+ years of ERP experience; Eclipse preferred
• Strong experience supporting financial software and business processes
• Intermediate Microsoft SQL experience, including writing queries
• Advanced Microsoft Excel skills, including:
• Flat/delimited file integration
• VLOOKUP
• Pivot Tables
• Software application support experience
• Software integration experience
• Project management experience
• Experience developing and executing test plans and test scripts within a Scrum environment
• Strong understanding of data structures and data flow
• Knowledge of Agile/Scrum methodologies
• Strong technical, analytical, problem-solving, and communication skills

Financial Systems & Business Process Experience Strong understanding of financial business processes, including:

• General Ledger
• Fixed Assets
• Indirect Sourcing and Procurement
• Accounts Payable
• Accounts Receivable
• Revenue Accounting
• Tax
• Treasury
• Related system dependencies

Experience with financial systems and applications such as:

• Billtrust
• GetPaid
• TM1
• Oracle
• Kofax

Additional preferred experience includes:

• Oracle
• Linux
• File Transfer Protocol (FTP), * Bachelor’s degree preferred.
• Equivalent specialized work experience may be considered in lieu of a degree., * 10+ years of related professional experience.
• 10+ years of systems support and analysis experience.
• 5+ years of ERP experience, with Eclipse preferred.

Knowledge, Skills & Abilities

• Strong technical, analytical, and problem-solving skills.
• Strong understanding of financial business processes.
• Strong understanding of data structures and data flow.
• Microsoft SQL experience, including query writing.
• Advanced Microsoft Excel skills.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Knowledge of Agile/Scrum development methodologies.
• Experience with software integrations and FTP.
• Strong verbal and written communication skills.
• Strong customer-service focus and accountability for results.
• Ability to work independently and collaboratively.
• Ability to multitask and adapt in a fast-paced environment.
• Strong focus on user experience and technical problem solving.

Work Environment This is primarily a sedentary role involving frequent computer use, communication with coworkers and clients, and occasional travel to offsite locations as needed. The position involves a very complex scope of work, requiring independent judgment, strong prioritization, in-depth technical analysis, and a thorough understanding of business processes and their impact on internal and external stakeholders.

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago’s Loop.