COMPUTER ASSISTANT

• Administers information systems.

• Serves as project officer for recommending selection of and installing new computer systems and software, and maintaining all computer systems.

• Administers the computer security program.

• Provides training and assistance to customers.

Requirements

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• This position may be required to work other than normal duty hours.
• Must be able to obtain and maintain a Secret Security clearance.
• Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Failure to receive the proper IA certification may result in removal from this position.
• Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3.
• May be required to work overtime, emergency callback, rotating shifts, etc.
• May be required to travel TDY when directed using the means of transportation directed by management.
• Performs other related duties as assigned.
• This position requires a physical/medical examination. The physical/medical requirements of this position as determined are: (The employee is required to lift computer equipment, stand, walk, stretch, bend, reach, and stoop.) IAW SA-2020-25.

In order to qualify, you must meet the experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standards for Clerical and Administrative Support Positions for the GS-0335, Computer Clerk and Assistant Series.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade level (GS-08) or equivalent in other pay systems. Specialized experience includes: Applying a wide range of computer techniques, requirements, sources, operational policies, and procedures; utilizing computer equipment, internal computer processes, application/utility programs, and magnetic media; and implementing analytical and diagnostic methods, procedures, and principles to identify system failures and take corrective actions to resume normal operations.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-08 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

• Knowledge of DoD and Air Force automated data processing and networking standards, policies, and techniques.

• Knowledge of computer hardware and software systems and their interfaces; and higher level programming languages and other job control languages.

• Knowledge of data content and output options for a variety of administrative, scientific and/or technical program applications that are processed on any of several multi-program operating systems.

• Knowledge of facility environment and infrastructure to support computer systems.

• Ability to use and maintain a computer system, equipment, and software; analyze computer network, software, and hardware problems and develop effective and economical solutions; and train users on new computer systems.

• Ability to communicate effectively, both orally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Expert knowledge of Microsoft Access and SharePoint programming is highly desirable., Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.