Senior Systems Analyst

Come Drive Innovation with Us. We’re looking for a Senior Systems Analyst to join our team in Franklin, TN.

This role helps business stakeholders identify opportunities, solve complex system challenges, and maximize value from technology investments. The ideal candidate combines strong business analysis skills, technical knowledge, vendor management experience, and leadership capabilities.

A Day in the Life: The responsibilities listed are not intended to be an exhaustive list of all duties for this role.

• Partner with business stakeholders to understand challenges, gather requirements, and recommend technology solutions.
• Serve as the liaison between business teams, software development teams, vendors, and service providers.
• Lead requirements gathering workshops, planning sessions, and stakeholder meetings.
• Analyze business processes and identify opportunities for improvement, automation, and cost reduction.
• Document business and functional requirements, use cases, process flows, and testing plans.
• Lead root cause analysis efforts for application failures and recurring incidents.
• Collaborate with developers and architects to define technical solutions and evaluate tradeoffs.
• Manage relationships with third-party vendors, including vendor selection, contracts, and performance reviews.
• Support SAP S/4HANA-related initiatives and integrations.
• Develop regional technology roadmaps and identify opportunities to reduce redundancy and operational costs.
• Facilitate application testing and ensure solutions meet business requirements.
• Mentor and guide other analysts while helping improve team performance and collaboration.
• Drive multiple initiatives simultaneously across regional and global business functions.

• Bachelor’s degree or equivalent combination of education and experience.
• 7+ years of overall IT/IS experience, including application development, systems analysis, and/or systems architecture.
• 7+ years of experience working with third-party vendors.
• Experience creating Business Requirements Documents (BRDs), use cases, process flows, and functional specifications.
• Strong root cause analysis and production support experience.
• Ability to analyze application failures and identify permanent solutions.
• Experience working within Agile environments.
• Experience presenting complex technical concepts to both technical and non-technical audiences.
• Strong conflict resolution and stakeholder management skills.
• Experience conducting process improvement and gap analysis activities.
• Strong working knowledge of the SAP S/4HANA ecosystem, including core modules, integrations, business process flows, SAP BTP, Fiori, SAP Analytics Cloud, SAP Cloud ALM, Signavio, GRC, and Clean Core methodologies.

Desired:

• Master’s degree.
• Experience working with offshore teams.
• Experience supporting global organizations and cross-regional initiatives.
• Prior leadership or mentoring experience.
• Knowledge of enterprise architecture and technology roadmaps.
• Vendor selection and contract negotiation experience.
• Experience supporting large-scale ERP environments.

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you’ll have the support to tackle challenges and contribute to impactful solutions across our organization., People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.

Franklin Tennessee United States of America