Technical Program Manager (AI & Large-Scale Initiatives)

We are seeking an experienced Technical Program Manager (TPM) to lead and drive large-scale, cross-functional initiatives, with a strong focus on AI-driven solutions, knowledge platforms, and enterprise technology delivery. The ideal candidate will be responsible for end-to-end program execution, stakeholder alignment, governance setup, and ensuring timely delivery across distributed teams in a highly regulated environment (healthcare preferred)., Program Planning & Execution Lead end-to-end program planning, roadmap creation, and execution of complex initiatives

Ensure alignment across multiple workstreams, dependencies, and delivery milestones

Stakeholder Management Act as the central point of contact for business, technology, and leadership stakeholders

Facilitate decision-making, align priorities, and ensure program transparency

Risk & Issue Management Proactively identify, track, and mitigate risks and issues

Drive timely escalations and resolution strategies to ensure delivery continuity

Governance & Process

Definition Establish and manage program governance, including intake, prioritization, QA validation, and release readiness

Define and standardize processes for scalable and repeatable delivery

Delivery Oversight Monitor program health, timelines, and deliverables

Ensure adherence to quality, compliance, and release standards

Communication & Reporting

Provide clear, structured updates to leadership through executive dashboards and reports

Drive effective communication across technical and business teams

Core Competencies

Program planning and delivery execution

Stakeholder management and facilitation

Risk and issue management with escalation handling

Process definition including governance, intake, QA, and release readiness

Strong attention to detail with a bias for action, Experience with AI / knowledge retrieval solutions and enterprise-scale implementations

Strong understanding of Agile/Scrum methodologies, SDLC, and cross-team dependency management

Familiarity with Salesforce ecosystem (Data Cloud, Agentforce)

Experience working in regulated environments (Healthcare) with data governance and compliance

Exposure to knowledge management platforms, content systems, or data integration solutions

Excellent written and verbal communication skills, including executive-level reporting