Software Development Engineer In Test

About UsPleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients’ customers).About UsPleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients’ customers).Our work environment is that of a fast-moving startup, not a large, slow enterprise. We value focusing on our users, taking ownership, and getting things done.About The RoleWe are looking for a Senior SDET (Software Development Engineer in Test) to improve software quality across the engineering organization through automation, testing platforms, quality standards and engineering enablement. This is not a feature-testing role. The focus is on building scalable quality solutions and helping teams own quality.Our StackProgramming language: PythonDB: MySQL / Mongo DBDevOps: AWS / Jenkins / K8SWeb: PlayWrightWhat You’ll Be DoingBuild and maintain test automation frameworksDevelop reusable testing tools and librariesImprove test reliability and reduce flaky testsManage test data and testing infrastructureIntegrate testing into CI/CD pipelinesImplement release quality gatesImprove deployment confidence and testing efficiencyDefine testing strategies and best practicesSupport teams with complex testing challengesReview solutions from a quality and reliability perspectiveCoach engineers on testing and quality ownershipCreate standards, documentation and guidelinesDrive adoption of quality practices across teamsAnalyze incidents and prevent regressionsTrack quality metrics and identify improvement opportunitiesWhat You’ll Bring5+ years of testing experienceStrong coding skills (Python or any other programming language, but willing to write on Python)Experience with Playwright, Cypress, Selenium, or similar (we use Playwright)Experience with CI/CD pipelinesUnderstanding of software architecture and distributed systemsWhat’s In It For YouPleased is a remote first company in pursuit of sustainabilityA competitive salary + individual performance based bonuses every quarter28 days paid annual leaveOur core working hours are 10am-3pm in your local time zone with flexibility outside of thisReferral bonuses & flash bonusesTop of the line equipmentAnnual company retreats to provide great internal networking opportunitiesInterview processRemote video screening with our Talent Acquisition TeamLive coding interviewRemote video interview with Team Members (60 Mins)Final discussion with the hiring manager (60 mins)#J-*****-Ljbffr

5+ years of testing experience Strong coding skills (Python or any other programming language, but willing to write on Python) Experience with Playwright, Cypress, Selenium, or similar (we use Playwright) Experience with CI/CD pipelines Understanding of software architecture and distributed systems

A competitive salary + individual performance based bonuses every quarter 28 days paid annual leave Our core working hours are 10am-3pm in your local time zone with flexibility outside of this Referral bonuses & flash bonuses Top of the line equipment Annual company retreats to provide great internal networking opportunities Interview process Remote video screening with our Talent Acquisition Team Live coding interview Remote video interview with Team Members (60 Mins) Final discussion with the hiring manager (60 mins) #J-*****-Ljbffr

Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients’ customers)., Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients’ customers). Our work environment is that of a fast-moving startup, not a large, slow enterprise. We value focusing on our users, taking ownership, and getting things done.