Information Systems Apps Lead

We are looking for an experienced Enterprise Applications Manager / IS Applications Lead to take responsibility for the delivery and performance of a wide range of business applications, with SAP at the core.

This is an onsite role based in Barrow-in-Furness, working 4 days onsite and 1 day from home.

Please note: applicants must already live within a reasonable commuting distance of Barrow-in-Furness or be willing to relocate.

The role

You will be responsible for managing and supporting a business-critical applications estate, working with internal teams, business users and external technology providers.

Your responsibilities will include:

Managing the overall performance and delivery of business applications

Managing third-party suppliers and outsourced support teams

Overseeing application hosting, systems and integrations

Managing application licences, renewals and contracts

Managing application upgrades, changes and releases

Leading application projects, implementations and replacements

Coordinating testing and UAT

Managing application incidents and escalations

Maintaining application documentation and service information

Supporting audits, governance and assurance activities

Supporting cyber security assessments and incident response

Ensuring applications are secure, reliable and fit for purpose

Working closely with internal IT, IS and business teams

Providing day-to-day direction to outsourced technical resources

SAP

SAP is at the centre of the applications estate, so previous SAP experience is important.

You will be responsible for:

Overseeing the SAP landscape and integrations

Managing SAP change, upgrades and releases

Supporting SAP hosting and technical services

Working with external SAP support providers

Ensuring SAP controls and processes are maintained

Coordinating SAP changes between the business and external providers

Acting as a key point of contact for SAP-related issues and escalations

We are looking for someone with strong experience in applications management within a technical or complex organisation.

You should have experience with:

Business and enterprise applications

SAP

Application support and service management

Third-party suppliers and outsourced service providers

Application change and release management

IT General Controls

Cyber security

Application testing and UAT

Contract and commercial management

Incident, problem and change management

PowerApps and Power BI

You will need to be confident managing suppliers, directing outsourced resources, dealing with escalations and working with stakeholders across the business.

A degree in IT, Business or a related subject is desirable, although relevant experience will also be considered.

Location requirement

This position is based in Barrow-in-Furness and requires 4 days onsite each week, with 1 day working from home.