PTC ThingWorx-Application Maintenance and Support Engineer

Infosys is seeking a skilled PTC ThingWorx Developer with strong experience in ThingWorx application development, enhancement, support, and maintenance. The candidate should have strong expertise in developing IoT solutions, troubleshooting production issues, integrating industrial devices, and supporting enterprise-scale ThingWorx applications. Exposure to ThingWorx Navigate, Kepware, and manufacturing solutions is highly desirable., * Design, develop, and maintain ThingWorx applications, Mashups, Services, Data Shapes, Events, and Subscriptions.

• Develop and support integrations using REST APIs, SQL databases, and external enterprise systems.
• Provide L1/L2/L3 support, incident management, root cause analysis (RCA), and performance optimization.
• Manage application deployments, releases, upgrades, and environment support across Dev, QA, and Production.
• Configure and troubleshoot user access, security, monitoring, and application health.
• Support industrial connectivity using Kepware, OPC-UA, MQTT and PLC integrations.
• Collaborate with business, manufacturing, and cross-functional teams for new enhancements and issue resolution.

• Strong hands-on experience with PTC ThingWorx, Kepware.
• Strong expertise in Mashup Development, Services, JavaScript, REST APIs, JSON, and SQL.
• Experience in application support, maintenance, and production troubleshooting.
• Knowledge of ThingWorx security, deployments, and performance tuning.
• Knowledge of ThingWorx Navigate, Kepware, and Windchill integration.

Good to Have Skills

• DPM (Digital Performance Management)
• RTPPM (Real-Time Production Performance Monitoring)
• AMU (Asset Monitoring & Utilization)
• CWC (Connected Work Cell)
• Manufacturing Execution Systems (MES) and IIoT domain experience
• Windchill, Azure/AWS, Agile and DevOps exposure

Preferred Experience Experience working in manufacturing, or industrial IoT environments with the ability to deliver scalable solutions, production support, and continuous improvements across enterprise ThingWorx applications.

Personal Skills Besides the professional qualifications, we respect and place equal importance to the candidate’s personality which facilitates success in customer environments. Few traits we look for are:

• High analytical skills
• A high degree of initiative, flexibility and adaptability
• High customer orientation
• Good team engaging skills
• Quality awareness
• Good verbal and written communication skills
• Transparency and Integrity

• Parental Benefits
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• On-site/Nearby Childcare
• Work Flexibility

• Office Life and Perks o Commuter Benefits Program

• Vacation and Time Off o Paid Vacation o Paid Holidays o Personal/Sick Days o Sabbatical

• Financial and Retirement o 401(K) o Relocation Assistance

• Professional Development o Learning and Development Stipend

• Diversity and Inclusion o Employee Resource Groups (ERG)

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer