Analyst/Developer

Accord Technologies Inc

West Chicago, IL, United States

4 days ago

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Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$60,000.0 - $65,000.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Application Programming Interfaces (APIs) Amazon Web Services Amazon Cloudfront Amazon Elastic Compute Cloud Amazon S3 Microsoft Azure Software as a Service Information Engineering Relational Databases Amazon DynamoDB Monitoring of Systems Identity and Access Management

+22 more

JSON Python (Programming Language) NoSQL Windows PowerShell Reliability Engineering DataOps SQL Databases Data Streaming Data Logging Autoscaling System Availability Snowflake Grafana Amazon Virtual Private Cloud (VPC) Cloudformation Amazon Relational Database Service Performance Monitor Data Management Route53 Cloudwatch Amazon Simple Queue Service (SQS) Appdynamics

Job description

Triage & Resolve support tickets as per the defined Service Level agreement Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls Tickets Resolution Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor Involve in Application Availability & performance monitoring Develop scripts and automation tools to better detect and correct application issues Develop monitoring and alerting capabilities to proactively detect application issues Sometimes they will work on dealer communication

Requirements

Bachelors/Master’s Degree with 2-4 years’ experience in this capacity OR No college degree but has technical certification with 6+ years’ experience Required Experience, Knowledge & Skills Technical: At least 2-4 years of experience in Application Support Expertise with relational databases support, querying and database reporting preferably Snowflake Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, EC2, DynamoDB (NoSQL), Lambda, logging/CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, SES Experience troubleshooting issues related to UI / API & Data flow Expertise with high availability architecture Experience in Monitoring Tools (Ex: Thousand Eyes, AppDynamics, Grafana etc.) 2+ years of application support experience for cloud based applications Experience working with AWS services and SQL for queries in Snowflake Experience troubleshooting API’s Background in data management, data engineering, or data operations / Familiarity with ADO pipeline framework Experience with Python / related scripting language for automation needs Experience as SRE (Site Reliability Engineering) for improving the application Availability / Performance Working experience with programming languages: Python, Power shell, SQL & JSON Working knowledge on deploying autoscaling features (no hands-on support required)

Benefits & conditions

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