Custom Uniform Order & Design Associate

• Meet with coaches and league reps to design their uniforms using our supplier’s easy template-based builder, and turn that into a placed, tracked order from start to finish
• Generate quotes, manage customer communication, and keep people updated as orders move through production and shipping
• Check team rosters for accuracy and track in-house embroidery jobs through completion
• Help coordinate receiving, sorting, and order pickup/delivery
• Build lasting relationships with the coaches and league directors you’ll work with season after season

• 1-2+ years in a customer-facing role - retail, sales, design, or order management all count
• Comfortable learning new software (we provide full training) and managing multiple orders/conversations at once, especially during our busy spring season
• Strong attention to detail and great communication, written and in person
• Reliable, in-person, full-time - this isn’t a remote role
• Basic computer skills (Google Sheets/Excel, email) and able to occasionally lift up to ~30 lbs

Nice to have: experience with youth sports leagues, custom apparel/embroidery, or tools like QuickBooks or Airtable.

Pay & growth: Start at $16-18/hour based on experience, with a raise to $19-20/hour once you’re independently running design appointments and placing orders - usually within a few months. Immediate hire, hands-on training from day one.

Build a real career, not just a job - Smith Team Sales is hiring.

We’re a Hendersonville-based custom sports uniform company outfitting youth and community sports leagues across Middle Tennessee - Little Leagues, school programs, and rec associations. We’ve grown steadily for over a decade, and we’re a small, close-knit team that takes pride in getting it right for the coaches and families who count on us every season.

We’re hiring a full-time team member to learn our entire order and design process, start to finish. This is a real growth role with significant ownership - not entry-level clerical work. No design experience required; we’ll train you on everything.