Veeva CRM Specialist - Salesforce Administrator

Role Details -Veeva CRM Specialist - Salesforce Administrator

• Location: Remote - Local (Bedford, MA area)
• Employment Type: Temporary / Contract (3 Months)
• Target Start Date: October 5, 2026
• Compensation: $30.00 - $35.00 / hour

Position Summary We are seeking a Contract Analyst to provide day-to-day support for our commercial teams across Veeva CRM, reporting, and incentive compensation administration. Serving as a key liaison between field users, Sales Operations, and IT, you will troubleshoot issues, coordinate resolution efforts, support system enhancements, and assist with reporting and incentive compensation activities.

This role is ideal for an operational problem-solver with strong Veeva CRM experience who thrives in a fast-paced environment supporting commercial and field sales organizations.

• Hands-on experience supporting Veeva CRM users and operational processes.
• strong Excel skills (complex formulas, pivot tables, data analysis, and dashboard development).
• Proven track record partnering with field-based sales organizations.
• strong analytical, problem-solving, organizational, and stakeholder management skills.
• Ability to manage competing priorities and work independently.
• Preferred:
• Experience within the pharmaceutical, medical device, diagnostics, or healthcare sectors.
• Experience with Power BI reporting.
• Prior involvement in CRM testing, release validation, and incentive compensation administration.

salary: $30 - $35 per hour shift: First work hours: 8 AM - 5 PM education: Bachelors

Responsibilities

Key Responsibilities

• Veeva CRM Support: Act as the primary point of contact for field teams regarding Veeva CRM questions and issues. Track, manage, and prioritize support requests. Troubleshoot CRM issues in coordination with IT to resolve root causes. Conduct User Acceptance Testing (UAT) and validate system updates, enhancements, and bug fixes. Provide ongoing training to field teams.
• Reporting & Analytics: Develop and maintain Excel-based reports, dashboards, and data analyses. Support ad hoc reporting requests from Sales Operations and commercial leadership.
• Incentive Compensation Support: Assist with the administration, reporting, and analysis of incentive compensation processes. Coordinate data gathering and validation activities for compensation programs.
• Cross-Functional Collaboration: Partner effectively with Sales, Sales Operations, IT, Commercial Excellence, and Finance to drive timely resolution of business-critical requests and communicate status updates across technical and non-technical audiences.

Skills

• Veeva CRM (3 years of experience is preferred)
• operational processes.
• Excel (5 years of experience is preferred)
• pharmaceutical (3 years of experience is preferred)
• Power Bi (2 years of experience is preferred)
• CRM testing
• release validation

• incentive compensation admini Qualifications

• Years of experience: 4 years

• Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. , Key Responsibilities

• Veeva CRM Support: Act as the primary point of contact for field teams regarding Veeva CRM questions and issues. Track, manage, and prioritize support requests. Troubleshoot CRM issues in coordination with IT to resolve root causes. Conduct User Acceptance Testing (UAT) and validate system updates, enhancements, and bug fixes. Provide ongoing training to field teams.
• Reporting & Analytics: Develop and maintain Excel-based reports, dashboards, and data analyses. Support ad hoc reporting requests from Sales Operations and commercial leadership.
• Incentive Compensation Support: Assist with the administration, reporting, and analysis of incentive compensation processes. Coordinate data gathering and validation activities for compensation programs.
• Cross-Functional Collaboration: Partner effectively with Sales, Sales Operations, IT, Commercial Excellence, and Finance to drive timely resolution of business-critical requests and communicate status updates across technical and non-technical audiences.

• Veeva CRM (3 years of experience is preferred)
• operational processes.
• Excel (5 years of experience is preferred)
• pharmaceutical (3 years of experience is preferred)
• Power Bi (2 years of experience is preferred)
• CRM testing
• release validation
• incentive compensation admini

none