Disability and Leave of Absence -Technical Specialist - 11077

job summary: Initiates absence management database processes through utilization of integrated disability management protocols while providing department administrative support.

location: Columbus, Ohio job type: Contract salary: $35 - 40 per hour work hours: 8am to 5pm education: Bachelors

responsibilities:

1. Follow pre-defined absence management case workflows within the absence management database to classify absence management cases for further work by Integrated Disability Specialists.

2. Communicate with employee via phone and e-mail to obtain additional information regarding their absence request.

3. Prepare absence case notes to document case activities in compliance with standard practices and regulations.

4. Provide initial troubleshooting support for employees who are having difficulty in entering an absence management case into the databse. Create absence management cases within the absence management databse for supervisors or employees who may be unable to do so.

5. Manage all Integrated Disability Recovery Center incoming and outgoing hard copy mail including case management communications prepared by Integrated Disability Specialists

6. Work within AEP’s Accounts Payable systems to process invoices from vendors, reimbursements issued to employees or membership dues.

7. Monitor and respond to calls left on the Integrated Disability Recovery Center group voicemail and e-mail boxes.

8. Maintain confidential employee records and personal identifiable information.

MINIMUM REQUIREMENTS: Education requirements are listed below:Bachelor’s degree in business administration, human resources management, industrial management, health care administration, psychology, or equivalent education and/or experience.

Work Experience requirement listed below:

Experience in medical terminology, case management, or human resource management preferred but no prior work experience required.

OTHER REQUIREMENTS: Physical demand level is Sedentary and position is classified as onsite.

1. Strong written and verbal communication skills. Must be able to effectively communicate with all levels within the organization. Strong conflict resolution skills desired.

2. Strong computer skills with the ability to learn new programs/databases quickly. Competency using Word, Excel and PowerPoint.

3. Organizational and analytic/problem solving skills.

4. Prioritization skills.

qualifications: MINIMUM REQUIREMENTS:

• Education requirements are listed below:

-Bachelor’s degree in business administration, human resources management, industrial management, health care administration, psychology, or equivalent education and/or experience.

Work Experience requirement listed below:

• Experience in medical terminology, case management, or human resource management preferred but no prior work experience required.

OTHER REQUIREMENTS: Physical demand level is Sedentary and position is classified as onsite.

1. Strong written and verbal communication skills. Must be able to effectively communicate with all levels within the organization. Strong conflict resolution skills desired.

2. Strong computer skills with the ability to learn new programs/databases quickly. Competency using Word, Excel and PowerPoint.

3. Organizational and analytic/problem solving skills.

4. Prioritization skills.

skills: database,administrative support,disability management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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1. Follow pre-defined absence management case workflows within the absence management database to classify absence management cases for further work by Integrated Disability Specialists.

2. Communicate with employee via phone and e-mail to obtain additional information regarding their absence request.

3. Prepare absence case notes to document case activities in compliance with standard practices and regulations.

4. Provide initial troubleshooting support for employees who are having difficulty in entering an absence management case into the databse. Create absence management cases within the absence management databse for supervisors or employees who may be unable to do so.

5. Manage all Integrated Disability Recovery Center incoming and outgoing hard copy mail including case management communications prepared by Integrated Disability Specialists

6. Work within AEP’s Accounts Payable systems to process invoices from vendors, reimbursements issued to employees or membership dues.

7. Monitor and respond to calls left on the Integrated Disability Recovery Center group voicemail and e-mail boxes.

8. Maintain confidential employee records and personal identifiable information.

MINIMUM REQUIREMENTS: Education requirements are listed below:Bachelor’s degree in business administration, human resources management, industrial management, health care administration, psychology, or equivalent education and/or experience.

Work Experience requirement listed below:

Experience in medical terminology, case management, or human resource management preferred but no prior work experience required.

OTHER REQUIREMENTS: Physical demand level is Sedentary and position is classified as onsite.

1. Strong written and verbal communication skills. Must be able to effectively communicate with all levels within the organization. Strong conflict resolution skills desired.

2. Strong computer skills with the ability to learn new programs/databases quickly. Competency using Word, Excel and PowerPoint.

3. Organizational and analytic/problem solving skills.

4. Prioritization skills.

database,administrative support,disability management