2nd Line Support Engineer

Opus Recruitment Solutions
Bath, UK
19 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
£39,000.0
Working hours
Regular working hours

Tech stack

Active Directory Dynamic Host Configuration Protocol Domain Name System (DNS) Virtual Private Networks (VPN) Network Troubleshooting User Administration

Requirements

  • Previous 2nd Line IT support experience within an MSP environment
  • Strong Microsoft 365 administration and troubleshooting experience
  • Experience supporting Exchange Online, email security, and mail flow
  • Knowledge of Entra ID, Active Directory, and user management
  • Experience troubleshooting networking issues including DNS, DHCP, and VPNs
  • Excellent customer service skills with strong ticket management experience

Benefits & conditions

2nd Line Support Engineer £150 Outside IR35 4 Months Hybrid Glasgow/Bath

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