Site Reliability Engineer

A successful Site Reliability Engineer at Fiserv blends software engineering principles with operational discipline to create high-performing, reliable software systems. They design and implement tools, processes, and systems to improve the reliability, scalability, and performance of large-scale applications and services.

What you will do:

Automate operational tasks and health checks to create sustainable systems and services. Monitor the production environment to ensure system health using observability tools like Dynatrace and Splunk. Identify reliability gaps through process reengineering and analyze performance metrics. Collaborate with development operations for system design consulting, platform management, and capacity planning. Create and maintain detailed documentation, including SOPs, configurations, and infrastructure maps. What you will need to have

5+ years of experience in Site Reliability Engineering (SRE) within a Fintech or product organization. 4+ years of experience with automation tools like Python, Java, Ansible, or PowerShell. 4+ years of experience with observability and monitoring tools such as Dynatrace, Splunk, Moogsoft, or Grafana. Bachelor’s degree in computer science or related technical field and/or 7+ years of relevant work experience.

What would be great to have:

Experience managing CI/CD pipelines and automation tools like GitLab, Harness, Nexus, Terraform, or SonarQube. Strong problem-solving and critical thinking skills for root cause analysis and proactive solution implementation. Effective communication skills for collaboration with cross-functional teams and customer interactions.