Scientific Applications Specialist
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Role details
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Job description
The Scientific Applications Specialist provides technical field support for existing and new products of VisualSonics and its ultra-high frequency ultrasound and photoacoustic technology. The Applications Specialist role is to be a subject matter expert in preclinical ultrasound and photoacoustic imaging. They will demonstrate the value of VisualSonics products through successful sales demonstrations, customer education and training., Pre-Sales Demonstrations
- Provide pre-sales demonstrations of high-resolution ultrasound and photoacoustic equipment both at our Toronto-based training facility and at customer locations (travel involved), highlighting research-specific applications for prospective customers.
- Travel to and participate in trade shows, conferences, and workshops as a subject matter expert on high-resolution ultrasound and photoacoustic imaging techniques and applications, showcasing the value and functionality of VisualSonics products.
Customer Success
- Conduct comprehensive training sessions for customers on the use of newly acquired equipment, both at our Toronto-based training facility and at customer locations (travel involved). Focus on imparting sonographic expertise to users who are new to preclinical ultrasound as an imaging modality.
- Offer pre-installation and post-installation application support for high-resolution ultrasound and photoacoustic equipment, ensuring smooth setup and effective use of the technology in research applications.
- Address and resolve customer satisfaction issues as assigned, responding to suggestions for improvements and enhancements to maintain high levels of customer satisfaction.
Presentations
- Deliver specialized and general presentations about products, applications, and new developments at customer sites, conferences, workshops, and virtually. Ensure clear communication of complex scientific concepts to diverse audiences.
Product Enhancement / Development Responsibilities
- Collect and provide user feedback for product development initiatives, enhancing future products and contributing to the development of new application-based functionalities.
- Assist in evaluating new products where applicable and collaborate with the Product Management team to incorporate practical insights and improvements.
Application-related Protocols/Procedures
- Develop comprehensive procedure manuals, training protocols, and scientific documents pertaining to all VisualSonics products, ensuring users have clear and accessible resources., The Scientific Applications Specialist reports directly to the Global Leader, Scientific Affairs and Applications. The role requires fostering positive and effective working relationships within the organization to achieve assigned goals. Key internal interactions include:
- Sales Managers : Collaborate to maintain customer expectations, facilitate product sales, and support the sales process with product knowledge and technical expertise.
- Product Managers : Provide valuable product feedback and suggest feature requests based on customer interactions and personal expertise, contributing to continuous product improvement.
- Marketing Managers : Supply images and data to assist in the creation of compelling and relevant marketing content that highlights the benefits and applications of VisualSonics’ products.
Externally, the Applications Specialist will work closely with customers to support the development, sales, support, and training of VisualSonics products. This includes demonstrating product value, providing technical support, and ensuring customers are well-versed in the use and benefits of the technology.
Requirements
- Advanced degree (Ph.D. or Master’s) in a relevant scientific discipline (e.g., Biomedical Engineering, Biology, Physics) preferred, or equivalent experience., * Advanced degree (Ph.D. or Master’s) in a relevant scientific discipline (e.g., Biomedical Engineering, Biology, Physics) preferred, or equivalent experience.
- Extensive experience in preclinical imaging, particularly with ultrasound and photoacoustic technology.
- Strong technical background with the ability to communicate complex scientific concepts to diverse audiences.
- Excellent knowledge in small animal anatomy and physiology.
- In-depth knowledge in oncology, cardiology, and neurobiology.
- Good understanding of genetics and molecular biology.
- Proficient in using imaging software and analytical tools.
- Willingness and ability to travel extensively, including occasional international trips.
- Valid driver’s license and passport required.
Skills and Abilities:
- Excellent oral and written English communication skills.
- Excellent presentation skills.
- Strong computer skills, especially in Microsoft Office (Word, PowerPoint, Excel).
- Excellent scientific writing skills and good business sense.
- Must possess strong problem-solving skills.
- Excellent priority setting and organizational skills.
- Ability to work independently as well as collaboratively within a team environment.
- Ability to meet tight deadlines and work well under pressure.
- Ability to handle tasks concurrently rather than sequentially.
- Ability to maintain a high level of energy and a sense of urgency.
- Ability to adapt to constantly changing environments.
- Ability to take initiative.
- Excellent attention to detail and follow-up.
- Proven ability to mentor less experienced peers.
- Positive professional attitude; eager to learn from new and challenging opportunities.
Benefits & conditions
- $90,000.00/year base + variable pay
- Insurance:
- Medical, Dental & Vision
- Life & Company paid Disability
- Retirement Plan (401k):
- 4% automatic Company contribution
- Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
- Paid Time Off:
- You can accrue up to 120 hours of PTO in your first year of employment
- PTO increases based on years of service
- Employee Choice Holidays:
- 32 hours additional paid time off, based on date of hire in the calendar year
- Paid Holidays:
- Eight (8) paid holidays per year
About the company
At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives-from premature babies in NICUs to trauma patients in emergency rooms.
We’re looking for purpose-driven team members ready to build technology that impacts real-world scenarios, including natural disasters and even war zones. By joining FUJIFILM Sonosite, you’ll be part of a team that thrives on collaboration, out-of-the-box thinking, and a passion for life-saving innovations. Let’s make a difference together.
Our headquarters in Bothell, Washington, blends riverside charm with urban amenities, quality schools, and an ever-evolving downtown-all part of the vibrant Seattle metro area.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers, FUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program. Visit us today to learn more about our exciting technologies and how you can make a difference. To apply and obtain further details regarding key responsibilities and experience requirements, check out our careers page at www.Sonosite.com/about/careers .
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