Information Technology Manager

The successful candidate will serve as the contract’s senior IT leader and ensure reliable, secure, and compliant operation of both Government-furnished and contractor-operated IT resources. This position works closely with Government stakeholders, program leadership, cybersecurity personnel, instructors, maintenance teams, and logistics staff to support mission-critical training and operational requirements., * Lead all contract IT operations supporting UAS training, maintenance, logistics, and mission support functions.

• Develop, implement, and maintain IT strategies, policies, procedures, and operational standards.
• Serve as the primary point of contact for all IT-related matters with Government customers and contract leadership.
• Provide technical guidance and direction to IT administrators, network engineers, help desk personnel, cybersecurity staff, and support contractors.

• Develop long-range plans for technology modernization, infrastructure improvements, and system enhancements.

• Oversee administration and maintenance of local area networks (LANs), wide area networks (WANs), wireless networks, servers, workstations, and peripheral devices.
• Manage Active Directory, enterprise services, user account administration, and access control processes.
• Monitor network performance, identify system issues, and implement corrective actions.
• Coordinate software installations, upgrades, patches, and configuration management activities.

• Maintain inventory and lifecycle management of IT hardware and software assets.

• Manage cybersecurity programs in compliance with DoD, Army, NIST, RMF, and organizational requirements.
• Support vulnerability assessments, security audits, inspections, and accreditation activities.
• Monitor systems for cybersecurity threats and coordinate incident response activities.
• Develop and implement cybersecurity awareness training and best practices.

• Ensure compliance with data protection, access control, and information security requirements.

• Manage trouble ticket systems and track performance metrics.
• Ensure effective customer support for instructors, maintainers, logistics personnel, administrative staff, and leadership.
• Conduct root cause analysis and implement preventive measures to reduce recurring issues.
• Develop and maintain IT operational plans, status reports, risk assessments, and performance metrics.
• Identify opportunities to improve efficiency, reduce downtime, and enhance technology performance.
• Participate in Program Management Reviews (PMRs), In-Process Reviews (IPRs), and customer meetings.

• Must be a U.S. citizen
• Active Secret Security Clearance or ability to obtain and maintain one.
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Engineering, or a related field.
• Minimum of 8 years of progressively responsible IT experience, including network and systems administration.
• Minimum of 5 years of supervisory or management experience leading IT teams in government, military, or enterprise environments.
• Experience managing enterprise-level networks, server infrastructure, and information systems.
• Strong understanding of cybersecurity principles, risk management, and security compliance requirements.
• Experience supporting complex technical environments with multiple users and locations.
• Proficiency with Microsoft Windows Server environments, Microsoft 365 applications, and enterprise IT systems.
• Excellent written, verbal, and interpersonal communication skills., * Experience supporting Department of Defense (DoD), Army, TRADOC, aviation, or UAS programs.
• Certified Information Systems Security Professional (CISSP).
• CompTIA Security+, Network+, or CASP+ certifications.
• Microsoft Certified Solutions Expert (MCSE), Azure Administrator, or equivalent certification.
• Information Technology Infrastructure Library (ITIL) certification.
• Experience supporting Risk Management Framework (RMF) and Authority to Operate (ATO) processes.
• Familiarity with cloud technologies, virtualization platforms, and enterprise storage solutions.
• Experience supporting classified and controlled-access IT environments.

Physical Requirements

• Ability to work in office, classroom, maintenance, and operational environments.
• Ability to lift and move computer equipment and peripherals weighing up to 40 pounds.
• Ability to access server rooms, communication facilities, and government workspaces.
• Ability to work occasional evenings, weekends, or non-standard hours when operational requirements dictate.