Systems Administrator

Boone County Health Center is seeking a dependable, motivated, and customer-focused Systems Administrator to join our Information Technology team. Reporting to the Chief Information Officer, this position plays a key role in maintaining the secure, reliable, and efficient technology infrastructure that supports approximately 400 employees across clinical, administrative, and operational areas., * Design, implement, administer, maintain, and secure the hospital’s physical and virtual server infrastructure.

• Administer Windows Server and Linux server environments.
• Manage Nutanix AHV, VMware ESXi, VMware vSphere, virtual machines, clusters, storage, performance, and capacity.
• Monitor server availability, system performance, hardware health, storage utilization, logs, and other infrastructure components.
• Plan, test, document, and deploy server, operating system, firmware, and third-party application updates.
• Review Microsoft Defender alerts, security logs, vulnerability findings, and recommendations, and complete appropriate remediation.
• Support IT security activities, including endpoint protection, access control, vulnerability management, system hardening, security monitoring, and incident response.
• Administer Active Directory, Group Policy, Microsoft 365, Microsoft Entra ID, Exchange Online, Teams, licensing, multifactor authentication, and user access.
• Onboard and offboard employees by creating, modifying, and removing accounts, application access, roles, licenses, security groups, and permissions.
• Support the hospital’s Electronic Medical Record system and other clinical and business applications.
• Administer and monitor automated backup and disaster recovery processes, including Zerto replication, scheduled backup jobs, failure alerts, retention, and recovery testing.
• Install, renew, document, and troubleshoot SSL/TLS certificates used by servers, websites, and applications.
• Troubleshoot server, application, account, workstation, and basic LAN connectivity issues involving TCP/IP, DNS, DHCP, switching, and wireless networking.
• Configure, deploy, maintain, and troubleshoot computers, thin clients, zero clients, virtual desktop access, printers, scanners, monitors, and related peripherals.
• Install, rack, cable, configure, maintain, and decommission physical servers, storage systems, networking equipment, and related hardware.
• Provide timely and professional technical assistance by phone, remote-support tools, ticketing system, and in person.
• Maintain accurate system documentation and coordinate with hospital departments, IT team members, application owners, vendors, and technology partners.
• Participate in infrastructure projects, application implementations, system upgrades, disaster recovery exercises, and process improvements.
• Perform other technology-related responsibilities as assigned.

• Associate or Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Information Systems, or a related field preferred.
• An equivalent combination of relevant work experience, technical education, military experience, training, and industry certifications will be considered.
• Two to five years of experience in systems administration, infrastructure support, cybersecurity, technical support, or a related IT role preferred.
• Previous healthcare or EMR/EHR experience is preferred but not required.

Candidates with less direct systems administration experience are encouraged to apply if they have a strong IT foundation, demonstrated troubleshooting ability, excellent customer service skills, and a desire to grow into the position.