Platform Operations Engineer - Cambridge MA- 2nd Shift

The Change Safety Deployment team in Global Performance and Operations (GPO) Solutions focuses on deploying large-scale changes to our numerous networks safely, while optimizing and integrating change safety into GPO’s numerous workflows. The team is devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness.

Partner with the best

As a Platform Operations Engineer, you will be responsible for change safety in Operations, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident reduction initiative and long-term troubleshooting of customer-facing issues triggered by a change on the deployed network.

As a Platform Operations Engineer, you will be responsible for:

• Troubleshooting and resolving complex technical issues in area of specialty
• Identifying and implementing process and efficiency improvements in favor of change safety
• Improving tools, alerts, documentations, and procedures in favor of change safety
• Maintaining positive relationships across the teams
• Collaborating with our global Change Safety Optimization team to maintain consistent workflows across the group
• Working 4:30pm - 12:30am Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office

• Have a Bachelor’s degree in a relevant related technical field or its equivalent
• Possess experience of administering, monitoring and resolving issues in a high availability platform environment
• Demonstrate experience of Linux/Unix system and an understanding of SQL and Scripting languages
• Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS
• Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
• Have excellent communication and written skills to articulate technical information to internal teams and customers
• Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

Work in a way that works for you

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $54,600 - $113,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Would you like to work on one of the world’s most highly distributed computing platform?, FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn (https://www.akamai.com/careers) what makes Akamai a great place to work

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We power and protect life online, by solving the toughest challenges, together.

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future., Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.