Platform Engineer - Marketing

We are searching for the best talent for a Platform Engineer - Marketing to be located in Raritan, NJ. Remote work options may be considered on a case-by-case basis and if approved by the Company.

This position may require up to 10% travel within the New Jersey/area and occasionally across North America/OUS.

J&J MedTech’s commercial transformation program is designed to unify Sales, Marketing, Customer Pricing & Quoting (CPQ), Professional Relations & Operations (PR&O), Customer Service, and Service & Repair into a single AI-powered platform built on Microsoft Dynamics technologies. It aims to replace fragmented systems, disconnected processes, and siloed data with one integrated customer engagement ecosystem.

This person will serve as the global engineering leader for the MedTech Global CXM Platform in Microsoft Dynamics, creating a connecting ecosystem of platform, data, and intelligence across MSD, Teams, Outlook, Co-Pilot, and additional interconnected global commercial platforms. This role focuses specifically on Marketing platform experiences and will be responsible for defining and executing the technical strategy, architecture, engineering standards, and platform capabilities that power the future of AI-driven commercialization experiences across MedTech.

Role

The role will own the engineering evolution of the CXM Platform for Marketing experiences from initial release through enterprise scale, ensuring that each new capability strengthens the platform through reusable services, common frameworks, and governed engineering patterns. A critical objective of this role is creating a durable platform where investments compound over time through shared services, standardized interfaces, reusable agents, and connected AI workflows.

This individual will serve as the technical counterpart to product and business leadership, translating the MedTech CXM vision into a scalable engineering ecosystem capable of supporting future-state workflows that connect marketing, sales, pricing, contracting, customer service, and service and repair.

Strategic Core Responsibilities

• Define and evolve the technical architecture for the Butterfly CXM platform.
• Establish the engineering strategy for shared service integration, full stack requirements to support adoption at scale including establishing gateway services, and runtime capabilities.
• Build the foundational frameworks, SDKs, APIs, and developer platforms supporting CXM adoption across all pods and future use cases.
• Lead development of reusable agent frameworks, skills definition, and agent integration strategies
• Establish enterprise standards for MCP, A2A, and A2UI interoperability across all AI capabilities.
• Create a shared catalog of AI services, tools, agents, and business capabilities that can be reused across the Workbench ecosystem.
• Partner closely with AI Core teams to implement governed agent execution, observability, security controls, discoverability, and platform operations.
• Ensure Microsoft Dynamics capabilities consume and contribute to the broader J&J enterprise technology ecosystem through interoperable APIs, shared services, and standardized platform contracts.
• Define engineering quality metrics that measure platform reuse, service adoption, reliability, release velocity, developer productivity, and AI solution effectiveness.
• Build an engineering organization capable of supporting the long-term AINF roadmap, including future releases supporting AI channels, AI production, autonomous execution capabilities, and expanded enterprise adoption., Own the conversion of manual regression suites into automated tests for CAD-based desktop and Revit-integrated applications using T-Plan Robot. Design reusable test frameworks, execute and analyze automated tests, document defects, and maintain CI/CD integrations. Apply AI and LLM tools with validation workflows to improve test authoring and reliability. Collaborate with developers and product owners, track coverage and defect trends, and eventually expand automation frameworks and mentorship across other product teams. Top Skills: AIAutocadAutodesk RevitAzure DevopsCi/CdGithub ActionsInventorLlmsNunitPostmanSeleniumSQLSwaggerT-Plan RobotWinappdriver, Motive

• 10+ years of software engineering experience delivering enterprise-scale digital products, platforms, and distributed systems.
• 4+ years serving as a lead architect, principal engineer, or engineering lead responsible for platform architecture and technical strategy.
• 2+ years developing and using AI agents and orchestration platforms
• Demonstrated experience leading large-scale platform modernization initiatives and establishing enterprise engineering standards.
• Proven track record building reusable platforms, frameworks, SDKs, and developer ecosystems rather than standalone applications.
• Experience operating within highly regulated or complex enterprise environments.
• Expert in applicable domain/products and in the tech stack used within the J&J MedTech CxM domain, principally with Microsoft Dynamics, Azure, Co-Pilot and Co-Pilot Studio
• Expert in Platform Development and Commercial business processes including the application of software solutions to solve business problems and accelerate new product introduction.
• Demonstrable experience leading teams of employees and/or contractors, including goal setting and career development
• API Gateway, MSD Connectors, Lambda, EKS, EC2, SNS, SQS, EventBridge. DynamoDB, RDS, S3, CloudFront, CloudWatch, IAM, Secrets Manager
• Demonstrated experience designing and implementing enterprise AI ecosystems including:
• Large Language Model (LLM) integrations, Agent-based systems, Multi-agent architectures, Agent orchestration, Retrieval-Augmented Generation (RAG), Tool-calling frameworks, Skills-based architectures, Context engineering, AI observability, AI governance, Agent-to-Agent (A2A) workflows, Model Context Protocol (MCP) integrations
• Hands-on expertise with:
• Git, Jenkins, Terraform, Kubernetes, Docker, Infrastructure-as-Code. Platform observability
• Candidate must possess deep working knowledge of the XENA platform including:
• XENA engineering principles and standards, engineering accelerators, AI-enabled SDLC capabilities, coding workflows, PR workflows, Enterprise architecture standards, JPM deployment framework and pipeline standards, Enterprise CI/CD governance, Approved engineering tooling and delivery patterns, AI-enabled SDLC acceleration capabilities.

Preferred Qualifications

• Experience in medtech, pharmaceutical, healthcare, or regulated industries
• Experience building enterprise agent platforms.
• Experience building Internal Developer Platforms (IDPs).
• Experience building reusable enterprise SDKs and framework libraries.
• Demonstrated ability to influence senior executives and enterprise architecture stakeholders.
• Experience leading through organizational transformation.

Remote or Hybrid 3 Locations 102K-177K Annually Expert/Leader Remote or Hybrid 3 Locations 102K-177K Annually Expert/Leader Leads the architecture and engineering evolution of J&J MedTech’s global Microsoft Dynamics marketing platform. Defines shared services, APIs, SDKs, developer frameworks, reusable AI agents, interoperability standards, observability, security, and platform operations. Partners with product, business, and AI teams to scale governed AI-driven commercialization capabilities across marketing and related commercial functions. Establishes engineering metrics, standards, and organizational capabilities while leading modernization initiatives and engineering teams in a complex, regulated enterprise environment. The summary above was generated by AI, Continuous Integration and Continuous Deployment (CI/CD) Pipeline, Full Stack Development, Human-Computer Interaction (HCI), Innovation, Mentorship, Presentation Design, Requirements Analysis, Researching, Software Acquisitions, Software Development Management, Software Quality Assurance (SQA), Tactical Planning, Technical Credibility, Technical Troubleshooting, Technical Writing, Technologically Savvy

The anticipated base pay range for this position is : $102,000.00 - $177,100.00

Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits, 38K-75K Annually Mid level 38K-75K Annually Mid level Machine Learning * Payments * Security * Software * Financial Services Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule. Top Skills: Call Center TechnologiesItsmPhone SystemsServicenowTicketing Systems Enverus, United States Easy Apply 140K-160K Annually Senior level 140K-160K Annually Senior level Artificial Intelligence * Fintech * Hardware * Information Technology * Sales * Software * Transportation Build and manage AI-powered workflows, agents, automations, and internal applications for Deal Desk and GTM teams. Identify automation opportunities, develop prototypes, scale solutions to production, integrate enterprise data and APIs, implement human validation and audit controls, optimize LLM costs, document tools, measure adoption, and train users. The role requires Deal Desk or RevOps experience plus practical knowledge of AI models, APIs, scripting, SQL/SOQL, Python, CPQ, CLM, Salesforce, and agentic platforms. Top Skills: Agent2AgentAgentforceAPIsChatgptClaudeClaudeforceClmCpqCursorGeminiGleanGrokMcpN8NPerplexityPythonReactRetoolSalesforceSOQLSQL

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.