Senior Siem & Xsiam Support Engineer

Palo Alto Networks

Madrid, Spain

about 2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English, Spanish

Job source

www.buscojobs.com.es

Tech stack

Microsoft Windows Apple Mac Systems ARM Architecture Linux Linux System Administration Security Information and Event Management Palo Alto Networks

Job description

Palo Alto Networks is seeking a Customer-focused Support Engineer in Spain to join the Cortex XSIAM team.You will respond to inquiries, triage issues, and collaborate with developers to deliver lasting fixes across Windows, macOS, and Linux environments.Responsibilities include advanced troubleshooting, incident response, and working with SIEM tools while ensuring adherence to SLAs.Fluency in English is required; Spanish or other languages are a plus.#J-*****-Ljbffr

Requirements

You will respond to inquiries, triage issues, and collaborate with developers to deliver lasting fixes across Windows, macOS, and Linux environments. Responsibilities include advanced troubleshooting, incident response, and working with SIEM tools while ensuring adherence to SLAs. Fluency in English is required; Spanish or other languages are a plus. #J-*****-Ljbffr

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