Riverbed Engineer - SME (Active TS/SCI Clearance Required)

Compass Point is seeking a Riverbed Engineer (SME) to join our team supporting USSOCOM at MacDill AFB. In this role, you will serve as the senior technical authority for Riverbed performance monitoring, digital experience management, and network visibility platforms across enterprise environments. You will be responsible for engineering, administration, optimization, cybersecurity compliance, and lifecycle management of Riverbed technologies (excluding SteelHead WAN optimization appliances). The ideal candidate will operate within and support multiple classified and unclassified environments, ensuring secure, compliant, and highly available performance monitoring capabilities across J6 mission systems., Architecture & Engineering

• Design and implement secure Riverbed monitoring architectures across NIPR, SIPR, and SOCRATES enclaves.
• Develop enclave-specific system design documentation and data flow diagrams.
• Engineer scalable deployments supporting hybrid, virtual, and physical infrastructures.
• Integrate Riverbed tools with SIEM, ITSM, cybersecurity, and enterprise monitoring platforms.
• Ensure cross-domain and enclave segmentation compliance.

Operations & Administration

• Provide Tier II/III engineering support and root cause analysis.
• Administer platform configuration, system health monitoring, and performance tuning.
• Perform software upgrades, patching, backups, and disaster recovery validation.
• Maintain role-based access controls (RBAC) and auditing policies.
• Support configuration management and change control boards (CCB).
• Proficiency in Windows and Linux operating systems.
• Combine subsystems, resolve compatibility issues, and ensure interoperability.

Performance Monitoring & Optimization

• Analyze application, network, and endpoint performance trends.
• Generate executive dashboards and mission-impact assessments.
• Develop actionable insights to reduce latency, packet loss, and user-impacting incidents.
• Tune alert thresholds and monitoring policies to reduce noise.

Cybersecurity & Compliance

• Maintain compliance with DoD cybersecurity standards and STIG requirements.
• Support ATO lifecycle documentation and security control validation.
• Coordinate vulnerability scanning, remediation, and patch cycles.
• Ensure enclave-specific hardening baselines are maintained.

Documentation & Reporting

• Develop and maintain SOPs, engineering diagrams, and operational runbooks.
• Provide weekly/monthly operational reports to leadership.
• Brief senior leadership on system health, trends, and risk posture.

Collaboration & Leadership

• Coordinate with Network, Cybersecurity, Systems, and Application teams.
• Support incident response and war-room troubleshooting efforts.
• Provide mentorship to junior administrators and engineers.
• Serve as the technical liaison between contractor teams and government leadership.

Troubleshooting and Support

• Monitor the health and performance of the monitoring servers themselves, proactively addressing any issues.
• Investigate and resolve issues related to data collection, ensuring all monitored devices are reporting correctly.
• Basic to intermediate scripting skills (PowerShell, Bash, Python) for automation of routine tasks

Advanced knowledge of:

• TCP/IP, SNMP, NetFlow, sFlow
• Application Performance Monitoring (APM)
• Network Performance Monitoring (NPM)
• Windows & Linux server administration
• VMware or other virtualization platforms
• Scripting (PowerShell, Python, Bash)
• REST API integrations
• Splunk, ServiceNow, or similar enterprise tools
• SQL databases
• Multi-enclave architecture support (NIPR/SIPR)

• TS/SCI clearance Required.
• BS + 10 years of experience OR MS + 8 years of experience OR PhD with 5 years of experience.
• DoDD 8570 01-M IAT II, specifically CompTIA Security +
• Must be DoW 8140 compliant under the Work Role Code 451 - System Administrator - Advanced level.
• Exceptional collaboration and communication skills, both written and verbal.
• Demonstrated ability in performance optimization and system engineering processes.

Desired Qualifications

• SCSA:SolarWinds Certified Systems Administrator.
• RCSA:Riverbed Certified Solutions Associate.

This position is contingent upon contract award and funding. Applicants selected may be offered but cannot begin work until funding has been confirmed.

Compass Point, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Compass Point, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Compass Point provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more.