Enterprise Testing Office Test Supervisor (UI Web)

Are you looking for a fast-paced and challenging position that will provide you with valuable managerial and leadership experience, a wide variety of responsibilities, and frequent exposure to all levels of management and staff within the Employment Development Department (EDD)? The EDD is seeking a highly motivated and qualified individual to serve as an IT Supervisor II in the Enterprise Testing Office (ETO) within the Information Technology Branch (ITB) of EDD.

This position reports to the Enterprise Testing Office Section IT Manager I and is responsible for directing the activities of a testing unit within the Enterprise Testing Office. The ETO plays an integral role in supporting and enhancing EDD’s automated systems. The office provides a range of testing services that include, but are not limited to, functional testing, system testing, support for user acceptance testing, and automation testing. ETO also maintains complex test environments and manages critical testing support functions such as data mining and data encryption.

The successful candidate will have excellent verbal and written communication skills, strong attention to detail, and the ability to manage multiple priorities with competing deadlines. The ideal candidate can lead and support testing teams, coordinate effectively with project and technical partners, and apply sound judgment in a fast-moving environment. The candidate should be able to guide staff, promote consistent testing practices, and contribute to a collaborative, solutions-focused team culture.

This position is eligible for telework under EDD’s telework policy. The amount of telework is at the discretion of the Department and is subject to change as business needs arise. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee., The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Department Website: http://www.edd.ca.gov, We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.

Please restate the questions with your response.

1. Describe your experience in managing testing teams as a Test lead or Test manager. Include project example details that highlight your experience in leveraging Test management tools, Resource forecasting, Process improvements and mentoring team members.

2. Describe your experience working with vendor teams during system implementations. Include examples of how you coordinated testing activities, managed communication, and supported successful vendor transitions or handoffs.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the state date of employment., This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment., Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Minimum 5 years of software test management experience, including experience in a test lead, supervisory, or managerial role.
• Minimum 5 years of experience with test management tools such as Microfocus/OpenText ALM, JIRA, AzureDevOps or similar.
• Experience supporting automation teams by identifying suitable test cases for automation, reviewing scripts, and ensuring alignment between manual and automated testing efforts.
• Experience with automation tools such as OpenText UFT, Katalon, or Selenium.
• Testing experience with applications integrated with SaaS or cloud-based solutions, mainframe technologies, and .NET technologies.
• Demonstrated ability to lead and coordinate staff, provide clear direction, mentor and coach team members, motivate individuals and teams, evaluate performance, and support ongoing staff development.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to convey information clearly, professionally, and with appropriate tact to staff, management, vendors, stakeholders, and other partners.
• Experience collaborating with vendor teams and coordinating with stakeholders to align on testing deliverables, schedules, and issue resolution.
• Ability to identify process gaps, recommend improvements, and support change-management activities that enhance testing workflows and consistency.
• Strong analytical and problem-solving skills, with the ability to work through ambiguity and provide clear, well-supported decisions.
• Ability to maintain professionalism, handle sensitive and confidential matters appropriately, and represent the organization positively.

This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more., Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.