Engagement Manager-Data & Analytics

The Engagement Manager provides program governance, delivery oversight, solution leadership, risk management, and relationship management while leveraging offshore teams for execution.

Responsibilities: Role and Responsibilities:

• Primary day-to-day client contact point and often interact with Director and Senior Director-level stakeholders.

• Primary client day-to-day contact & ensure client needs are well understood, defined & met

• Serve as the primary interface between senior client management and EXL senior leadership (VPs and SVPs)

• Understand client objectives, priorities, and challenges and translate them into actionable delivery plans.

• Own execution of the project, with on time delivery every time, ensuring project goals are met

• Manage and provide leadership around data infrastructure and data engineering by overseeing development, customization, and management of data integration tools, databases, warehouses, and analytical systems

• Review solution approaches and ensure alignment with enterprise architecture and business objective

• Identify and improve the technical competencies within the team and establish practices for delivering engineering excellence

• Partner with client engineering teams to understand their data needs and help create tools and automation that helps them derive value from their data

• Act as the escalation point for delivery, operational, and stakeholder-related issues.

• Bachelor’s or Master’s (preferred) degree in in a quantitative or technical field such as Computer Science, Information Technology, Computer Engineering or equivalent

• 8+ years of experience comprising development for data systems at scale (building data warehouse, data marts, data lakes, ETL, analytic solutions, etc.)

• Experience leading data migration / cloud transformation engagements

• Experience with and understanding of Databricks, Azure Data Platform is a must.

• 5+ years of leadership and people management experience in a technology environment

• Knowledge of market trends including cloud technology

• Experience managing projects involving cloud data platforms, data warehouses, ETL/ELT pipelines, analytics solutions, and reporting ecosystems.

• Demonstrable leadership ability, superior problem solving and people management skills

• Excellent listening, written communication and presentation skills