Software Technician

• Support the build, release, installation, verification, and delivery of software and firmware used in Electronic Warfare (EW) systems.
• Perform software composition and open-source compliance scans using Black Duck and coordinate required software legal reviews prior to release.
• Install, configure, and verify software on computers and hardware integrated into EW system racks.
• Create and maintain system disk images at required configuration points, including before software installation and prior to customer shipment.
• Execute established software and firmware build processes and prepare release packages for testing and delivery.
• Load and test firmware builds on Switch Matrix hardware to verify functionality prior to release.
• Prepare and verify software distribution media and other deliverables provided to customers.
• Run and support custom scripts used to collect, process, and analyze system data for troubleshooting and diagnostic purposes.
• Assist software and systems teams with troubleshooting, integration, testing, and other technical activities needed to meet customer delivery schedules.
• Provide support for software development activities and internal software tools as assigned.
• Coordinate department purchases and capital-equipment orders using the company’s parts and purchasing systems.
• Maintain accurate records and follow established software release, configuration, quality, and documentation processes.
• Collaborate with software, systems, engineering, and operations team members to resolve issues and support successful system deliveries.

• Strong general computer skills, including installing and configuring software, managing files and system images, and creating software distribution media.
• Working knowledge of software version control systems, such as Git, and basic understanding of software revision and configuration management.
• Ability to locate, review, and document software license information and work with internal legal or compliance teams to obtain required approvals.
• Ability to use software tools to communicate with and test electronic instruments and equipment through interfaces such as LAN and GPIB.
• Strong organizational and documentation skills, including the ability to maintain software releases, system images, customer deliverables, and other technical records.
• Ability to use database or business systems to enter and maintain information related to equipment orders, assemblies, and other department activities.
• Ability to follow established technical procedures while identifying and communicating issues that require additional troubleshooting or support.
• Strong attention to detail, particularly when working with software versions, system configurations, release documentation, and customer deliverables.
• Ability to manage multiple priorities and respond effectively to changing project and customer delivery needs.
• Ability to work collaboratively with software, systems, engineering, legal/compliance, and other cross-functional teams.

Education and Experience preferred:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related technical field and 1-3 years of relevant experience preferred.
• An equivalent combination of education, technical training, certifications, and relevant hands-on experience may be considered in lieu of a bachelor’s degree.
• Experience with software installation, configuration management, software builds or releases, system integration, electronics testing, or similar technical work is preferred.
• Experience with Git or another version control system is preferred.
• Experience with scripting, software troubleshooting, or automated data collection is a plus.

Physical Requirements:

Standing and Walking: 25%-49%

Seeing: 75%-100%

Hearing: 75%-100%

Ability to lift > 45lbs: 0%-24%

Additional Requirements:

• Employer is a drug-free workplace, and candidate must pass a pre-hire background check and drug screen. We do not discriminate in hiring on any basis, including citizenship, and our job postings are open to U.S. citizens as well as non-U.S. citizens. However, the person hired will have access to information and items protected under the International Traffic in Arms Regulation (ITAR), and therefore that person must be a “U.S. person” as that term is defined under ITAR, 22 CFR 120.15.
• A “U.S. person is defined as a 1) U.S. Citizen, 2) a lawful permanent resident, 3) a refugee given asylum in the U.S., or 4) a temporary resident granted amnesty. Accordingly, it will be necessary for our company to confirm and verify your status as a “U.S. person” under ITAR at the time of hire.

Compensation: $26.50-$36.20 per hour, depending on experience (DOE), equivalent to approximately $55,000-$75,300 annually based on a 40-hour workweek.