Metering Data Analyst

• Manage all meter and Automatic Meter Reader (AMR) installations, exchanges, removals and asset update data flows.
• Ensure all relevant data sources and systems are aligned and accurately maintained.
• Ensure appointments and de-appointments are accurate and up to date.
• Investigate and resolve issues arising from incorrect meter and/or AMR data.
• Manage and resolve industry meter reading rejections.
• Liaise with customers, metering partners, reading agencies, other energy suppliers and internal stakeholders to resolve meter and data queries.
• Support AMR and Smart Meter rollout activity.
• Ensure meter readings are obtained and submitted to the industry within the required timescales.
• Process industry file flows to ensure accurate supply point data at both industry and supplier level.
• Maintain high levels of customer service and support operational and sales functions.
• Produce regular and ad-hoc reports.
• Ensure all processes are completed accurately, efficiently and within agreed deadlines.
• Identify issues and take appropriate action to resolve them.

Microsoft Excel, Customer Service, This is an excellent opportunity for an organised, detail-focused and proactive individual to join a customer-focused team. The role will involve supporting the management of a metering portfolio, working with metering partners and internal and external stakeholders, as well as managing industry processes, data queries and meter reading requirements.

The successful candidate will have strong communication and organisational skills, excellent attention to detail, and the ability to work effectively within a busy environment while working to tight deadlines., * Good verbal and written communication skills., * Attention to Detail (Attentions)

• Billing Process Management
• Communication Skills (Key)
• Coordination Skills
• Customer Service
• Data Analysis (Administration)
• Meter Reading Job Titles
• Microsoft Excel
• Smart Meter Engineering
• Stakeholder Management (Business)