Senior Infrastructure Engineer

Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC., As a Senior Infrastructure Engineer (DevOps), you will work in an Agile fast-paced environment helping to deliver and maintain database products and solutions. Already a skilled Practitioner and role model, you will ensure best practices are adhered to and guide teams on how to deliver and support quality database products.

In addition, you will be responsible for the design, implementation, configuration, maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.

At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work-life balance through fair hybrid working arrangements, supporting families and accommodating personal needs. Our commitment to diversity, equity and inclusion ensures everyone has a sense of belonging, with attention to allergies and support for neurodiversity.

Your career will flourish with our clear path for advancement, extensive training and development opportunities, and chance to gain qualifications whilst progressing through grades. You will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.

Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation’s essential services., * Proactively contribute to the DevOps Engineering Community of Practice by providing technical leadership and mentorship to less experienced team members.

• Manage Infrastructure through multiple product lifecycle environments, from development to mission-critical production systems on-premise and Cloud IaaS and PaaS environments.
• Configure and maintain IaC, including monitoring of system health and performance, to ensure optimum levels of performance, availability, security, and automation.
• Support architects and developers to ensure design, development and implementation support efforts meet integration and performance expectations.
• Independently analyse, tackle, and correct issues in real time, providing problem resolution end-to-end.
• Refine and automate regular processes, track issues, and document changes.
• Assist developers with complex query tuning, schema refinement and cloud migration approaches.

The ideal candidate will have a proven track record as an Infrastructure Engineer or DevOps Engineer, and you will have experience of:

• Providing effective infrastructure management and support gained in very large, highly available, enterprise-class environments.
• Technical experience should include, but not limited to, modern delivery of Infrastructure within the cloud, security, backups and restores and on-premise to cloud migrations, with an emphasis on Infrastructure as Code (IaC)., * Expertise in Terraform and Ansible
• Expertise pipeline delivery of IaC
• Expertise level knowledge of Cloud infrastructure technologies such as AWS and Microsoft Azure, IaaS- and PaaS-based solutions
• Expertise level skills in Linux OS and scripting
• Expertise of DevOps practices, continuous delivery tooling (for example, Artifactory, Git, Kubernetes)

Desirable Criteria

• Working knowledge of Agile deliveries, collaborative tooling and techniques, including Jira and Kanban
• Working knowledge of ITIL 3 or 4 processes
• Understanding of government or public sector technology requirements

Additionally, you will be expected to be included in a 24x7 on-call rota to perform scheduled maintenance and support release deployment activities after hours.

Important Security Information

Successful candidate should already hold or be willing to obtain Security Check (SC) clearance before taking up post. Please see Additional Security Information below.

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service