Cyber Security Analyst - SOC L1

Stopping a cyber threat early starts with spotting what matters, cutting through false alarms and acting quickly when a genuine risk appears. As a Cyber Security Analyst, you’ll be on the frontline of that response, monitoring security activity for corporate clients and helping protect their systems from emerging threats.

You’ll join an established MSP in London’s West End, working within a growing UK-based team where you’ll triage alerts, investigate potential incidents and take ownership of first-line remediation. This is a strong opportunity for someone already working within an MSP environment who wants to develop their career while gaining further exposure to Microsoft technologies., * Monitor, triage and provide the first line of defence for incidents across the organisation and managed security service

• Investigate alerts, identify false positives and prioritise genuine threats based on severity and potential impact
• Follow established playbooks to carry out remedial actions, escalating more complex or urgent incidents where required
• Manage technical, stakeholder and client communications throughout active incidents, providing clear and concise updates
• Liaise with third-party service providers when required, logging tickets and coordinating activity through to resolution
• Maintain a professional, customer-focused service throughout each ticket lifecycle, keeping clients informed of progress and managing expectations

• Proven experience working within a Tier 1 security operations environment for an MSP, supporting corporate clients
• Working knowledge of Microsoft Defender XDR, Microsoft Sentinel SIEM and Endpoint Detection and Response technologies
• Understanding of Microsoft 365 cloud technologies from a cyber threat and security perspective
• SC-200 Microsoft Certified: Security Operations Analyst Associate and SC-900 Microsoft Certified: Security, Compliance and Identity Fundamentals, or currently studying towards these certifications
• Strong client service, incident communication and telephone skills, with the ability to manage competing priorities during active security events, * Communication Skills (Key)
• Health and Safety Principles
• Incident Response
• Intrusion Detection Systems
• ISO Standards (Various)
• Operating System Security
• Security Incident & Event Management
• Self-Motivation
• Vulnerability Assessment
• Vulnerability Assessment & Scanning

What’s in it for you

• Permanent opportunity within a growing managed services environment
• Gym membership and Vitality at Work rewards and benefits
• 20 days’ annual leave plus bank holidays, increasing with service up to 25 days
• Company pension, employee mentoring programme and paid volunteer time
• Cycle to Work scheme, team events, games nights and regular team activities
• Opportunities for continued development within an established cyber security environment, Working hours: 7.5 hours per day on a fortnightly shift pattern - 8:00am-4:30pm, 9:00am-5:30pm or 9:30am-6:00pm.