Solutions Architect

We are looking for a Solutions Architect to design practical, technically sound solutions that address customer needs and make effective use of the Evidation Platform. This external and internal customer-facing role will serve as a bridge across Business Development, Product, Engineering, and Delivery-translating business and program requirements into scalable solutions that can be successfully sold, configured, and delivered.

The Solutions Architect will develop deep expertise in Evidation’s platforms, tools, and capabilities; guide customers and internal teams toward solutions that are feasible and supportable; and help Evidation adopt more automated, AI-enabled approaches to solution configuration and implementation., Solution Design & Pre-Sales

• Lead technical and solution discovery with prospective and existing external customers.
• Translate customer objectives, program requirements, and business needs into clear solution designs.
• Guide customers and internal teams toward solutions that make effective use of existing platform capabilities while identifying where new functionality may be required.
• Partner with Business Development and other commercial stakeholders on technical presentations, platform discussions, demonstrations, proofs of concept, and feasibility assessments.
• Provide technical input during proposal development, scoping, and contracting. Identify technical risks, gaps, and dependencies early in the solution-design process.
• Review solution designs and technical sections of statements of work and contracts to confirm feasibility, dependencies, assumptions, and delivery implications.

Technical Architecture & Feasibility

• Serve as a trusted technical advisor by developing deep expertise in Evidation’s platforms, tools, integrations, and configuration options; evaluating proposed solutions for feasibility, scalability, security, and operational impact; and translating customer and business needs into clear technical specifications for Product and Engineering.

Implementation Enablement and Team Leadership

• Carry solution context from design and contracting into implementation to support a smooth transition and reduce gaps between what is sold and what can be delivered.
• Configure or support the configuration of platform solutions, integrations, APIs, webhooks, data transfers, and identity and authentication tools such as SSO and OIDC.
• Partner with Delivery, Product, and Engineering to resolve technical issues and ensure solutions are implemented as designed.
• Provide technical guidance on implementation plans, configuration decisions, change requests, QA, UAT, and release readiness.
• Build internal knowledge of platform configuration and implementation processes to reduce operational risk and reliance on individual subject-matter experts.
• Balance the ongoing delivery of existing and legacy solutions with the adoption of improved tools and implementation approaches.

Automation & Continuous Improvement

• Drive continuous improvement by identifying recurring customer and implementation needs, partnering with Product and Engineering to develop and adopt AI-enabled automation, and creating reusable solution patterns, standards, playbooks, and configuration guidance.

Cross-Functional Collaboration

• Serve as a proactive connector across customers, Business Development, Product, Engineering, Implementation, and Delivery-building alignment, translating feedback into product priorities, and independently navigating complex cross-functional initiatives.

• 5-7 years of experience in solutions architecture, solutions engineering, technical consulting, implementation, or a similar customer-facing role supporting SaaS or platform products.
• Demonstrated experience designing technical solutions based on complex customer and business requirements.
• Strong understanding of integrations, APIs, webhooks, data flows, and identity and authentication technologies such as SSO and OIDC.
• Ability to translate effectively between business, customer, product, and engineering stakeholders.
• Experience evaluating technical feasibility, defining solution requirements, and identifying risks and dependencies.
• Ability to understand complex platform capabilities and guide stakeholders toward scalable, supportable solutions.
• Experience supporting solutions through both pre-sales design and post-sales implementation.
• Experience using AI-assisted tools and identifying opportunities to automate technical or operational workflows.
• Excellent written and verbal communication skills, including the ability to present effectively to technical and executive audiences.
• Strong cross-functional relationship-building skills and the ability to operate independently in an evolving environment.
• Experience working in regulated contexts, such as ISO 27001 or 21 CFR Part 11, or the ability to develop that knowledge quickly., * Experience in healthcare, life sciences, digital health, or clinical research.
• Experience designing solutions for pharmaceutical or clinical research customers.
• Hands-on experience configuring SaaS platforms and third-party software.
• Experience formalizing reusable solution architectures, implementation playbooks, or configuration standards.
• Experience partnering with Product and Engineering to improve platform capabilities based on customer and implementation needs.
• Familiarity with AI-enabled or agentic approaches to solution configuration, implementation, or workflow automation.

About Evidation

Evidation creates new ways to measure and improve health in everyday life-making proactive, personalized, and truly human-centered healthcare possible. By connecting directly with millions of individuals, Evidation harnesses real-world data to deeply understand health experiences, rapidly and at scale. Evidation’s privacy-centric digital health measurement and engagement platform uses data science and machine learning to translate these everyday insights into high-impact health guidance, treatments, and tools. Founded in 2012, Evidation is headquartered in California with employees working around the globe.