Global Security Operations Center (GSOC) Operator

• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assisting company employees in all concerns that pertain to safety and security
• Monitoring travel safety and security of company’s employees
• Conducting ongoing review of multiple systems and sources to detect potential risks
• Notifying and coordinating corporate response by distribution of advisories and other communications
• Compiling daily reports and incident reports
• Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
• Provides back-up, support, and on-call function as needed

Additional Job Functions:

• Perform other related duties and special projects as required
• Gather and prepare reports on individual and team performance metrics

• High school diploma or equivalent required
• At least 18 years of age
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
• Associate’s degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security
• Strong Customer Service skills
• Excellent written and verbal communication skills
• Ability to read, write, and speak clearly in English
• Ability to multitask in a fast paced, at times stressed work environment
• Strong team player
• Comfortable with high-tech work environment, and constant learning of new tools and innovations
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed
• Proficient in Microsoft Windows and Office Suite, * Prior experience in a security operations center, or similar is highly preferred
• Bachelor’s degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline
• Experience with security systems, including alarm monitoring, electronic access control, and CCTV
• Supervisory experience, ideally in a security role, Attorney, Background Investigation, CCTV, Communication Skills, Criminal Justice, Customer Support/Service, Electronic Access Control, Emergency Management, English Language, Foreign Affairs, GSOC - GIAC Securing Oracle Certification, Government, Incident Response, Information Technology & Information Systems, International Relations, Law Enforcement, Microsoft Office, Microsoft Windows Operating System, Military, Multitasking, On Call, People Management, Performance Metrics, Political Science, Presentation/Verbal Skills, Protective Services, Reporting Skills, Risk Analysis, Team Player, Writing Skills

Life Insurance, Merchandise Discounts, Military Leave, Professional Development

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients., Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness, Securitas Critical Infrastructure Services Inc. (SCIS) is one of the largest providers in the United States of specialized security, fire and emergency response services to meet federal government security requirements in the Aerospace, Aviation, Defense, and Energy industries. As the national security provider for many Department of Defense, Aerospace and Intelligence contractors, SCIS is qualified to provide “Cleared Protective Services” to classified facilities.

Company Size: 10,000 employees or more