Systems Administrator

The System Administrator, under the supervision of the Sr. Director of IT, will be responsible for maintaining and improve our SaaS applications, infrastructure, and end-user devices. The ideal candidate will have 3-5 years of experience providing technical support for an organization.

This position is hybrid; however, we are looking for candidates who can work from our offices in NYC 3x per week.

WHAT YOU’LL DO

• Configure, troubleshoot, and monitor our catalog of SaaS applications.
• Maintain SSO and identity provider integrations.
• Manage and resolve support tickets in a timely manner.
• Install and maintain LAN/WAN and other network infrastructure.
• Maintain documentation related to SaaS application policies, procedures, and features.
• Collaborate with Engineering and Product teams to improve experiences for our users.

3-5 years of experience in a technical role with increasing responsibility.

• Experience implementing SSO with an identity provider (SAML, OAuth, OIDC).
• Thorough understanding of Google Workspace and other common workplace SaaS applications.
• Experience in administering Jamf, including creating policies and profiles.
• Basic understanding of data types, REST API, and MCP servers.
• Experience using and managing LLM platforms and supporting others to use AI.
• Strong understanding of networking concepts (OSI Model) and appliances.
• Experience working with ticketing systems.
• Understanding of the intricacies of working with different departments, personalities, and challenges that IT is presented with.
• High degree of attention to detail, with a knack for troubleshooting and problem-solving
• Has excellent verbal and written communication, presentation, and listening skills.
• Has a passion for learning new tools and technologies while working in a fast-paced, high growth environment.

BONUS POINTS

• Any experience in automation via scripting and/or integrations.
• Any experience with IT compliance (i.e.- HIPAA, SOC2, PCI DSS etc).
• Any experience with Dante, NDI, and storage solutions.

At Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on., Morning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world.