Computer Repair Technician

You will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. You must have a strong field service background and customer service skills. You must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team., * Computer solutions and basic networking

• Customer service and technical marketing
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Professional, high-energy, customer-oriented work ethic
• Valid driver’s license and a clean driving record
• Must be willing to submit to mandatory background check, Antivirus, Apple Macs, Auditing, Background Investigation, Business Solutions, Communication Skills, CompTIA Network+, Computer Networks, Computer Security, Customer Relations, Customer Support/Service, Data Recovery, Desktop Administration, Driver’s License, Electrical Wiring, Hardware Installation, Hardware Repair, Hardware Upgrades, Health Insurance, Health Plan, Internet Security, Loss Prevention, MCSE - Microsoft Certified Systems Engineer, Maintenance Services, Microsoft Windows Operating System, Network Administration/Management, Network Configuration Management, Network Connectivity, On Site Support, Operating Systems, PC Hardware, PC Software, RMON, Software Installation, Software Upgrades, Spyware, Systems Administration/Management, Technical Marketing, Training/Teaching, Wide Area Network (WAN), Wireless LAN

• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Flexible schedule
• Health insurance
• Paid time off
• Profit sharing
• Wellness resources

NerdsToGo Plano, backed by the legacy of ATI (www.atiserve.com), is a cool, fast-growing operation that provides computer solutions to local businesses and residential consumers. We service every type of technology from computers to networks, internet connections, cybersecurity, and much more!