Network Operations Engineer

• Provide 24/7 support for enterprise and data centre networks.
• Lead incident response and drive root-cause remediation.
• Implement network and firewall changes with risk/rollback planning.
• Support Cisco ACI, Palo Alto, and Fortinet platforms.
• Maintain baselines, SOPs, and operational documentation.
• Liaise with vendors and stakeholders on faults and SLAs.
• Report on incidents, availability, and operational KPIs.

The ideal candidate combines strong incident response and troubleshooting skill (L2-L7) with the ability to collaborate across engineering, security, and business stakeholders to keep network services stable, secure, and high-performing., Essential:

• 8-12+ years supporting large-scale enterprise/data centre networks.
• Strong L2-L7 troubleshooting (BGP, OSPF, EIGRP, QoS).
• Hands-on Cisco ACI experience (tenants, policies, APIC).
• Hands-on Palo Alto and Fortinet firewall experience.
• Experience with spine-leaf architectures and HA designs.
• Automation skills using Python and Ansible.
• Strong communication and stakeholder management.

Desirable:

• Experience with MPLS, SD-WAN, and hybrid WAN connectivity.
• Cloud networking knowledge (AWS/Azure).
• Experience in regulated industries (e.g., financial services).

Candidates will be required to go through background checks before commencing contract.

Must be eligible to live and work in the specified work location. Only successful candidates will be contacted.

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results from idea to outcome.

World Wide Technology (WWT) is looking for an experienced Network Operations Support Engineer to support and optimize enterprise and data centre networks within a complex, regulated environment.