Data & Operations Coordinator

This is an excellent opportunity for an experienced administrator, analyst, or customer-focused professional who enjoys investigating issues, analysing data, resolving queries, and ensuring financial accuracy. The successful candidate will play a key role in identifying and recovering costs incurred through operational inefficiencies and supporting the wider business with reporting and analysis., * Investigate and analyse additional operational costs and identify opportunities for revenue recovery.

• Gather and collate supporting evidence to enable costs to be accurately recharged to customers.
• Investigate customer queries relating to account discrepancies, product differences, and service issues.
• Conduct detailed root cause analysis to determine liability for operational delays and inefficiencies.
• Produce accurate reports and analysis to support business decision-making.
• Support ad hoc projects and provide analytical insight where required.
• Work closely with internal departments, suppliers, and customers to resolve issues efficiently.
• Provide support across the analyst team during periods of absence or increased workload.

• Strong analytical and problem-solving skills.
• Previous experience within an analytical, administrative, customer service, finance, or operational support role.
• Excellent attention to detail and a methodical approach to investigations.
• Strong IT skills, including Microsoft Excel and Outlook.
• Ability to communicate effectively with stakeholders at all levels.
• Confident working independently and managing workload priorities.
• Experience of producing reports, investigating issues, or handling customer queries would be advantageous., If you are a detail-oriented professional who enjoys problem-solving, analysing information, and working with a variety of stakeholders, we’d love to hear from you.

• Temporary to permanent opportunity with a well-established organisation.
• Competitive hourly rate of £16.41 per hour.
• Monday to Friday working pattern.
• 37.5 hours per week.
• Collaborative and supportive working environment.
• Opportunity to develop analytical, commercial, and business operations skills.