IT Application Analyst Senior

Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop, implement, configure, support, evaluate and recommend software systems.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Researches, analyzes, architects, develops, implements and configures technological solutions.

Administers, monitors, and maintains one or more IT systems.

Investigates and analyzes complex business requirements.

Provides impact analysis and recommends appropriate solutions.

Identifies opportunities for asset reuse across multiple projects.

Responds to issues from the user community.

Prepares and maintains documentation related to the development and maintenance of systems.

Participates in the development of business process models and data flow diagrams for all levels of the organization.

Performs bug tracking and quality assurance tasks.

Develops and maintains disaster recovery plans.

Develops and/or delivers training.

Creates and prepares reports and analysis.

Installs new software releases and/or upgrades.

Establishes IT policies, procedures and security requirements.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide technical or project leadership, training, and technical guidance to others., The purpose of the IT Application Analyst Sr position is to support the configuration and deployment of Watershed’s advanced GIS applications and workflows within ESRI’s Enterprise GIS ecosystem. This role focuses on developing, configuring, testing, and deploying department-wide advanced GIS applications and data products, while also assisting other workgroups in data development and migration to new systems and applications. It requires scripting expertise, integration with non-spatial systems and applications, gathering business requirements, and collaborating with internal teams and vendors to ensure the successful adoption and long-term sustainability of modern GIS systems. Ultimately, this position serves as a technical resource and partner to help Watershed Divisions leverage new GIS applications and workflows effectively. This position will directly support the stormwater infrastructure utility network data model (Conveyance System), ArcGIS Indoors facility space planning, and Workflow Manager Server workload management application, as well as develop, implement, and configure business unit-specific applications and solutions., Monday - Friday, 8:00 a.m. to 5:00 p.m. with the ability for a 60% telework schedule per week after initial training period. Exceptions may apply subject to the business needs of the department.

May require working outside of normal business hours, including emergency events, evenings, weekends, and holidays as dictated by business needs., * A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.

• Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable and your application will be considered incomplete.
• Work history must include the month and year of employment and whether it was full or part-time work.
• Any relevant work history on the resume must also be reflected in the employment application in order to be considered.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
• Knowledge of IT policies, procedures, and security requirements.
• Knowledge of database design principles.
• Knowledge of creating process models and data flow diagrams.
• Skill with computers and computer systems.
• Skill in analyzing information and evaluating alternatives.
• Skill in documenting and maintaining application and process or configuration information.
• Skill in providing system/application administration.
• Skill in identifying complex problems and reviewing related information.
• Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
• Skill in using a structured query language.
• Skill in providing mentoring, guidance, and training of personnel.
• Skill in coordination of activities of others.
• Ability to serve as a technical lead for development and support of one or more IT systems.
• Ability to apply analytical reasoning to complex problems.
• Ability to multitask and to work effectively in a team or as an individual contributor.
• Ability to communicate effectively orally and in writing.
• Ability to meet deadlines and effectively communicate the status of assignments., * Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
• Experience may substitute for education up to four (4) years.

Preferred Qualifications:

• Familiarity developing new datasets and managing spatial data in an Esri Enterprise Geodatabase, including advanced functionality (versioning, archiving, topologies, relationship classes, attribute rules, etc.).
• Experience with ArcGIS Enterprise, including ArcGIS Server and Portal
• Experience with Esri’s Utility Network, ArcGIS Indoors, or other advanced GIS data product.
• Familiarity with scripting and query languages like Python, Arcade, and SQL.
• Familiarity with Esri’s Workflow Manager job management software., Verification of education will be conducted on the top candidate.

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security : Plan for the future with the City of Austin Employees’ Retirement System.
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Please learn more about our department and how we serve our community: What does the Austin Watershed Protection do?, At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation’s most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee., This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.

Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.

The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.

Located at the edge of the Texas Hill Country-rolling terrain of limestone bluffs, springs, rivers, and lakes-Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.

There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

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The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.

The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.

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